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Random One-Way Audio After Upgrade to R11
We, and several clients, are having an issue with random one-way audio calls since upgrading IP Office to R11. Avaya Support is at the point where they want us to grab wiretraces which we can't do since we are all working remotely due to the pandemic. We upgraded to the latest release of R11...- CConner03
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- Replies: 3
- Forum: Avaya: IP Office
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Call Waiting
Greetings Everyone, Setup: Reception phone that has all incoming lines as buttons using the : operator. When the receptionist is on the phone and a call comes in, they are not receiving the call waiting beep in their earpiece. It alerts visually, but not audibly. I have removed the "no...- CConner03
- Thread
- Replies: 2
- Forum: Cisco: Call Manager
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Hunt Group Appearance
Greetings Everyone! I am struggling to find a way to accomplish what was so easy to do with a Cisco system. Here is the scenario: 1. Call comes in and rings Hunt Group. 2. Call Overflows to second Hunt Group. 3. Call Overflows to PhantomUser Voicemail. In a Cisco system, I was able to...- CConner03
- Thread
- Replies: 8
- Forum: Avaya: IP Office
