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  • Users: Tom Clancy
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  1. Tom Clancy

    Avaya IPO 500 v2 Ringback issue

    Hello team, I need a help regarding ring back tone issue in IPO 500 v2. When extensions are calling to another extension no body is able to hear ring back tone but physical ring is working and after picking up speech path is working fine.. All the extension is IP extension. What can be the...
  2. Tom Clancy

    Meet Me conferencing

    Dear Team, I have IPO server edition 9.0. I have configured Meet Me bridge without password. Customer wants a predefined password. In VM pro where should i put predefined password ? Thanks in advance.
  3. Tom Clancy

    Avaya j129 log out issue

    Hello everyone, Avaya J129 keeps getting logged out few times. Customer have to login again using the credentials. I have upgraded the Avaya IPO 500 v2 system and one phone firmware but still after few days it logged out. I am not able to detect the exact issue. What can be the cause of log...
  4. Tom Clancy

    Avaya Call queue issue.

    Hello everyone, One of our client using an IPO server edition version 10.1. One server as primary and one expansion ipo 500 v2. The issue is while operator (soft console+ 1608 ip phone) transfering a call to an extension which is busy, they are not able to place a call in queue. But test system...
  5. Tom Clancy

    Hunt group calling issue

    Hello Team, I need a basic clarification. One of our client using Avaya IPO 500 v2 version 10.1. I have created hunt group for different department in sequential mode. The issue is if one of the member is busy in that group suppose 812, at that time if someone make a call to 812 then calling...
  6. Tom Clancy

    Intercom to Intercom call blocking

    Dear members i have a query regarding intercom call blocking in ip office. I have 5xx and 6xx series intercom nos. I want to call from 5xx to 6xx but 6xx will not be able to call to 5xx. Like a tenant group facility. I have done DND activation and DND exception but as the users using DID...
  7. Tom Clancy

    Avaya 9611 calling issue with CUCM

    Hi team,, I am facing problem in integrating Avaya 9611 sip phone in CUCM environment. The phone is getting registered but one way calling is happening. Dialling and speech establishment from Avaya phone to Cisco phone is happening but Cisco IP phone are not able to dial Avaya 9611 extns.
  8. Tom Clancy

    Problem in integrating Avaya 9611g sip phone in CUCM environment.

    Hi team,, I am facing problem in integrating Avaya 9611 sip phone in CUCM environment. The phone is getting registered but one way calling is happening. Dialling and speech establishment from Avaya phone to Cisco phone is happening but Cisco IP phone are not able to dial Avaya 9611 extns.
  9. Tom Clancy

    Blast dialing in Avaya IP Office

    Hi guys, Need your help regarding clarification on blast dialing using priority call feature in Avaya IP Office. I need to know the maximum number of extensions that IP Office can dial out and add them to the conference in Avaya IP Office 500V2 as well as in Avaya IP Office server edition...
  10. Tom Clancy

    Call transfer issue in ISDN line

    Hi, I have an IPO 500 V2, ver. 10.0.0.1, 1 E1 connectivity. While operator (1416 console) calling an outside no. using E1 trunk line and then transferring it to an extension, complete option not working until any of the party answering. When anyone of the caller either it's the extension or...

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