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  • Users: t.abney
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  1. t.abney

    TN2302AP vs TN2602AP

    Our system currently has (2)TN2302APs and (1) TN2602AP. It appears that the 2602 has more capacity and is handling the majority of our traffic. Our system is supporting approx 300 IP sets and 240 SIP trunks and growing. Does anyone have a document or experience with the Media-Processors...
  2. t.abney

    Is there a way to control what is seen on the display?

    We need to control what is shown on the agents phone displays. Is that possible on a CM?
  3. t.abney

    CMS Scheduling Scripts

    Does anyone have tips or tricks for scheduling automated scripts for Skill changes?
  4. t.abney

    Locations Assigned to Phones

    I'm relatively new to the Avaya red world, a long time (35 year Nortel vet) and recently started at a new company with no turn over and little documentation. I'm going through things to the best of my knowledge and have started looking at 911 routing. I see there are locations built into ARS...

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