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  1. pb77454

    Getting calls OFF the Meridian without tyign up PRIs

    Hi, Have a customer with a CS100/Meridian. Not sure what version. But we are trying to Route out and/or overflow calls based on a certain threshold, such no avail reps, calls in queue, etc... we have test dialing an 8YY off the acd BUT it seems to tie up both legs of the call for the entire...

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