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- Users: Ayman Elameer
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IP Phones Directory key
Dears, Can we use IP Phones Directory (phone book icon) key for CM corporate stations names instead of using it for user personal directory only. Also instead of using configured directory on button with next and display. Best regards, Ayman- Ayman Elameer
- Thread
- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
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IPOCC R10 IVR & Announcement script not working
Dear All Experts, We have a problem in IPO & IPOCC R10 - IPOCC IVR script not working and when dial Topic number phone screen gives "incompatible call" - When we remove IVR script from Rask flow editor and dial topic direct call go to Agent group normally. - However, if all Agent busy...- Ayman Elameer
- Thread
- Replies: 9
- Forum: Avaya: IPOCC (Contact Center for Voice)
