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  1. Prashant Dhonde

    J100 brig-appr and busy-ind not working with SMGR

    Hi, I have Avaya Aura 10.1 and SIP phone J139 and J189 with latest firmware since I have programmed bridge appreance and busy indicator for boss secratary feature. I am able to program buttons and it shows on display but it do not indicate while off hook or calling. Enabled bridge appreance in...
  2. Prashant Dhonde

    thread690-1751211 Hey How do i g

    thread690-1751211 Hey How do i generate this CMS Investigation.zip file
  3. Prashant Dhonde

    Issue with Dialing Toll-Free Number 1800 from H.323 Extension

    Hi, I am experiencing an issue with dialing the toll-free number 1800XXXXXXX from an H.323 extension. Strangely, the call connects successfully when I redial the same number. However, the toll-free number works well when dialed from a SIP extension. Here are the details of the problem: I am...
  4. Prashant Dhonde

    One way audio Internal and SIP IP Office 11.1...

    Hi Guys, I have an setup of IP Office 11.1. and Grandstream open SIP Phones with latest firmware. I am facing issue with one way audio intercom and SIP trunk. When i call from Phone 1 - 172.35.83.77 to Phone 2 - 172.35.85.203 or Phone 1 to Mobile No i am not able to hear on Phone 2 or Mobile...
  5. Prashant Dhonde

    IP office services gone down unknown reason

    Hi, I got server edition with resiliency and I have to provide RCA for the issue. As unfortunately services gone down unable to specify the reason as i took some logs and here are they OP ipoffice Config File: Header Info: crc32=3643865663, length=134423, ver(11.0.4.3.0 build 3), unit_type=0 OP...
  6. Prashant Dhonde

    Avaya 1608L H.323 call does not drops automatically when party disconnects call it give tone till 15

    Hello, need some help as i have IP Office 10 SP2 with 1608L h.323 phone. When i receive call and after picking up call... opposite party disconncts the call still my phone does not gives engage tone for 15 sec and after 15sec it get ideal. It happens with all my H.323 extensions. Still i dont...
  7. Prashant Dhonde

    1608 does not disconnect auto when call droped

    Hi..I have IP Office 10.2 and 1608 IP Phone works on H323. I have issue when the called party drops the call which was incoming for 1608...the call does not disconnect automatically till we keep the receiver.
  8. Prashant Dhonde

    J129 web interface

    Hi..I have J129 deskphone on which i have enabled web interface. Can any one tell Login ID and Password for web interface for J129. I tryed extension and password in supervisory setting also tryed admin but any of it not working. Can any 1 help.
  9. Prashant Dhonde

    1608 phone does not show missed call after forward on no answer and busy

    IP office with 1608 phones is enabled with forward on No answer and Busy. When the call comes to 1608 and forwarded to other extension after No answer. 1608 does not show as missed call for forwarded call and the user does not come to know whose call missed which was forwarded
  10. Prashant Dhonde

    IP 1608 PHONE DISABLES NETWORK PORT DUE TO WRONG MAC FROM PC PORT

    IP office 10 with IP 1608 phones which are connected directly to switch port and PC LAN is connected to phone PC port as port security is enabled on switch port with 2 MAC allowed on the port. What happens is when user ON the PC in morning the switch reads error MAC of PC as eh-gd-id-00-00-00...
  11. Prashant Dhonde

    H.323 phones do not work in resiliency when they are busy on call

    Hi, I have server edition R10 with2 servers primary and secondary, 35 H.323 phones 1608,9608,1616 as well as SIP phones E129. Well SIP works well but when H323 phone is busy on call and primary server goes down, call do not get terminited till some time after that which ever H323 phone was busy...
  12. Prashant Dhonde

    No voice

    Hello I have IPO 10.0 I am facing issue with unable to hear voice from callie and call to number. There is no firewall between server, PoE switch and phone(sip e129 and IP 1608) If i change IP of that phone all works well. I tried changing port, reconfig, reboot, device change but non of that...
  13. Prashant Dhonde

    Unable to call from avaya one-call assistant

    Hii, I have integreated avaya one-x call assistant and plug in with outlook and i am able to log in. I am unable to call any extension as it is comming login failed when i call. As internal calling is not happing then i am not able to call outside. Please help..

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