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  • Users: ThurmanB
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  1. ThurmanB

    Incomplete/failed faxes

    Hi, So I've been working on this problem for several months to no avail. My system is on 5.2.1. We have 15 sites (all in the same area code, on the same CM) and all of them are experiencing fax problems at every site. The problems are intermittent, but from what I can tell, they have the...
  2. ThurmanB

    Phone Type shows as "invalid entry"

    When I try to type 1408 or 1416 into the phone type on the station form, it gives me "invalid entry". I know there is something I need to update to get an updated list of phone types, but I'm not sure what it is. Here is my swversion. I know I'm out of date quite a bit, I've recently taken...
  3. ThurmanB

    Incoming calls being routed to wrong site

    Help! I deleted and remade a trunk last night and my outgoing calls are going out correctly but my incoming calls (even to DID) are all going to our main switchboard. What did I miss?
  4. ThurmanB

    Intermittent Incomplete Faxes

    I'm having intermittent sending issues with fax machines at multiple sites. I'm not having any voice calls disconnected, just faxes either not sending or sending incompletely. After checking a list trace, it looks like the trunk member is going idle in the middle of the fax, and then causing a...

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