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Hi I am trying to setup a SIP/VOIP trunk from Vodafone on my IPO500v2 but unable to get it to register. Any help would be appreciated, thanks in anticipation. The info they have provided - Product information for VoIP Username / Password voi001903524 / xxxxxxxxxxxxx SIP proxy...

I have a IPO 500v2 system which restarts periodically. It has a APC UPS providing it's power together with some other IT components. Getting following message on Monitor Alarm Log Date: 09/11/2021 17:47:54 Reason: Abnormal Termination Termination Cause: <BROWNOUT> addr=00000000 d=0 pc=f00badb0...

Hi All, I have a IP500v2 running 9.0.4.0 build 945 with Wave (4) - CTI Link Pro (255) licenses However a software supplier says they are not compatible with their application. Are there different versions of the software running on IPO Thanks in anticipation

Hi I am trying to setup home working during this covid crisis - have tried 1616 - 9650 but without success - would a soft phone work - what would I need. IPO500v2 Any help would be appreciated

Hi All, hope you can help. I am trying to setup remote working into my IPO500v2 9.0 using either 1616 phones or a 9650 I recently purchased for the purpose. What needs to be setup on the IPO WAN and the setup on the 9650 as I suspect the 1616 will not work. Does a VPN need to be setup on the...

I have a IPOv2 8.1 with scn license and another (spare unit) 9.1 also with scn license, managed to get them both communicating and working fine. However I need the 8.1 to communicate with a different (working) unit without scn license, is there a simple way of making them communicate or must the...

I have a spare IP500V2 - the licence seems to be missing - the SD card 1300874372 - can anyone help with the keys please to allow me to get it working again

Have Wallboard running on a stand alone PC, however when the PC restarts after power failure IPOCCR won't allow it to login saying Account Locked. Have restarted the PC and the Server, still same.. Last time I had to delete the Wallboard account from the server and reconfigure the new...

Hi Any ideas please I have Contact Store csipo-7_8sp1_16 installed, on windows server 2003 I can access recordings and play on windows 7 using IE 11 however if I try to save a recording to my local machine, it seems to go through the motions ( have done desktop and folder on desktop) and file...

Hi I had problems last month trying to get CCR 9.0.0.0 Build 189 on Windows server 2003 connecting with IPO 500v2 9.0.3. Build 941 After uninstalling CCR and installing a later version 9.0.4.0 CCR now connects to the switch. Now I have a problem with the browser on the client computers...

Hi I have installed CCR 9.0.0.0 Build 189 on Windows server 2003 with IPO 500v2 9.0.3. Build 941 CCR is not connecting to the IPO (showing Disconnected) Running IPO System Status shows attempts by the server to connect - failing. I have used the Administrator ID/Login and a new one I...

I am looking for a copy / download of contact store. Any assistance would be appreciated. Knowledge Base says - ContactStore for IP Office (referred to as ContactStore from now on) is provided with the Voicemail Pro software CD set - but I can't find on CD. Cheers John

I have a 1416 + DBM32 with a few operational issues: ------------------------------------------------------------------------- A Incoming call (group/line) appearing on the display are answered and the Group/Line details are on screen. However if another call is ringing at the same time as this...

I have a IP500v2 with SCN licence with VCM32 running 9.0. The IP406v2 running 4.2 with VCM10 fitted. I have managed to get the units to talk to each other - extensions on the 406 are visible on the 500 but the 500 extensions are not showing up on the IP406. The IP500 can ring extensions on the...

I have IP500v2 running 9.0.2.0 build 860 and notice the following: Most calls are fine, however some calls made from terminal (11 digit number) - display shows about 7 digits of number but call is successful on the network (all 11 digits are being processed by BT). SMDR output is also showing...

Anyone know where I can download V9.0 user CD please

New to the group, I have a IPO 500 v1 system with feature key 700417488 (A-LAW) - how can I determine the highest release level I can load on the IPO500 system without having to purchase upgrade. Thanks in anticipation.