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Hello all, I have a task that to export station, vdn, coverage answer-group, off-pbx-telephone station mapping, Incoming call treatment etc...to a single instead of each individual file, how can I accomplish that in ASA or GEDI? Appreciate for your inputs

Hi all, I have an project to set up the Gateway G650 and I will have a few PRI (local # and 800) soon coming in, please give the a list of steps I need to prepare (like Add DS1, Signal Group and Trunk Group ...)and how to test it or you can point me to where I can get instruction how to build...

I have main 800 number that point to our ext 7500 where it greets " welcome to the company, if you know your ext please dial now...". I want to trace this message. Any thoughts or inputs are appreciated. I don't see any VDN involved in here. Here my ext 7500 tracing:

Hi Every, How can I delete some stations so I can free up my station capacity for other uses? Thank you for all suggestions

Hi all, Anybody know how to, let's say, printing a "list config all" for all pages at once instead of printing one page at a time? any help is appreciated.

Hi all, I just took over gateway G650 V.6.0 a few months ago, I am not familiar with this issue that when toll free is called customers get a silence for a long time and sometimes at least 30 second or more then it says all circuits are busy now call back and sometimes there is busy signal...

I have an Avaya console model 302. While operator is talking on the first line, second call comes in the console does not beep or chirp like it used to be, instead only CALL WAITING light lits up. However, as soon as first call is put on hold the console will beep/chirp. How can I fix this...

HI all, I am wondering if attendant console can be programmed any excessive amount call waiting to go to vm in case operator stays on a current call too long or not be able to answer call fast enough? Appreciate your input

Hi all, I have a case that an inbound call comes in it passes through Avaya and terminating at Castel softswitch, but I don't see ANI numbers passing through softswitch at all. Do you all have any idea on what to change on the Avaya side to make this happen. For one thing it does not make any...

Hello all, I am trying to locate and change a message that tell me "you are not allowed to make a call at this time" whenever I dial 9 to make an outbound call. Where should I start? Thanks in advance

Hi all, I am working with G650 ASA V6.0. I'd like to change the source of music or announcement while callers are on hold. Can you tell me what the command that show me where it points to and how to change it Thanks

I am using this code 402464 then ext # to activate a phone but I just don't know where to find 464 code, please help. Station User Admin of FBI Assign: Remove: Station User Button Ring Control Access Code: Terminal Dial-Up Test Access Code: Terminal...

Hello all, I am working with Avaya Communication Manager using Avaya Site Administration ver 6.0. I am trying to route a local call, say dialing 713-414-2114 and expecting it to ring to internal extension 2150 what steps should I consider looking into first? I thank you for your time and...

Hello all, I am working with Avaya Communication Manager using Avaya Site Administration ver 6.0. I am trying to route a local call, say dialing 713-414-2114 and expecting it to ring to internal extension 2150 what steps should I consider looking into first? I thank you for your time and...