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We have Arcserve 16.0R1 with a Superloader tape library. Is there a reliable way to test if a tape is bad, before running a backup? (We are planning to replace Arcserve since it's an old version. That won't happen for quite a while though.)

Hello, I have about 15 ports or so on our phone system that give me no power or dial tone when I connect a phone to them. Can someone confirm for me whether that indicates that the ports are dead, or just "inactive" in the phone system somehow?

This phone is connected to our 016 T/R module. We have four other phones going to the same module, and you can make internal/outbound/inbound calls just fine. The one I'm having an issue with I recently set up. I confirmed that, in WinSPM, the line has the same settings as the other lines. I...

Hello, We have a Merlin Magix 3.0 phone system. We need to block incoming and outgoing calls for certain extensions. Meaning, they can only call internal extensions, and they can only receive internal calls. I figured out how to block an external call by setting the ARS for an extension to 1...

Hello, We have an ancient Avaya phone system, which I am certain is a Merlin Magix. I need to move a phone line for a user to a different jack in the wall. The port I want to use I traced back to the punch down block (the cable going from the "new" wall jack to the block is not hot). However, I...