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  • Users: Gartech
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  1. Gartech

    LAN Port Test Device

    Anyone know how to obtain one of these devices? AT&T field engineer arrived onsite to troubleshoot an AT&T ADI router. First thing he tested was the GI 0/0/1 LAN port by plugging in a very small testing device that showed him immediately that the port was down? My first thought was, wow I...
  2. Gartech

    IP Office and Application Server VLAN

    Looking for any suggestions to help troubleshoot a routing issue- After a power loss this weekend, our workstations on the data VLAN (10.64.32.0/24) cannot PING or connect to the IP Office Manager which is on a 10.64.16.024 network. Vendor is unable to assist us today. I am looking at any...
  3. Gartech

    Inbound call to direct DID number from PRI handoff answers with Busy Signal

    Inbound calls to direct DID number from PRI handoff answers with Busy Signal. DND is not enabled nor is forwarding. User has voicemail Pro set up Internal calls to extension connect without busy tone. This extension was working properly up until yesterday evening.
  4. Gartech

    One X Portal Password is

    We have recently migrated to an IP Office system and recently we have had to Stop and Start the One X Portal services through the Application Web Server Control to correct the issue where a user receives this message when they attempt to logon to the One X Portal for IP Office web browser...

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