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  • Users: POSN
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  1. POSN

    Symphony reporting discounted house charges at net price

    Hello, We have house accounts that staff use for internal dining. They are discounted by 70%. We would like the net price (cost) at (30%) reported without reporting as a discount in the reports. How can we do this? TIA.
  2. POSN

    South Florida Micros Symphony Dealer

    We have a site the needs a service contract with a Micros dealer and some training. Any companies that I can reach out to?
  3. POSN

    3700 Custom report needed

    I need to hire someone to create a custom report. Simple discount report showing the major groups of the items that were discounted by employee. Please advise who can write this. Thanks.
  4. POSN

    Aures and 3700

    Anyone have experience running 3700 on Aures hardware? Will the cash drawer port trigger a drawer from Micros? Any other tips? Thanks.
  5. POSN

    Micros 3700 SIM to collect covers

    Hello, We're trying to collect covers via a macro and need a SIM to capture this. I tried the following from another post but didn't work. Seems like I'm missing something. loadkybdmacro makekeys(@Gst) (https://www.tek-tips.com/viewthread.cfm?qid=1740977) Any help would be appreciated. Thank you.
  6. POSN

    Upgrading Micros 3700 4.1 HF3 to 5.7

    Hello All, I was just tasked with upgrading a Micros 3700 4.1 HF3 to 5.7. I have never worked on any DBs older than 4.9. I found the following step, but I'm not sure if these are accurate nor do I have access to the older software mentioned. 1. What version is the current server on? If the old...
  7. POSN

    Ability for the server to select which printer to print guest checks

    Hello, Is there a way to allow the servers to select which printers to print to when they want to print a guest check? I know this can be done
  8. POSN

    Opera PMS Enhanced Interface for Micros RES 3700 5.7

    Hello, Can someone point me to where I can download the latest version of the PMS/SIM for Opera Enhanced? Thank you, POSN
  9. POSN

    Res 3700 error - Unknown unsupervised abort code

    Recal didn't fix it. Only occurring on this terminal when it prints.
  10. POSN

    Anyone have Ejorganizer they can send me?

    Thanks.
  11. POSN

    Micros 3700 mystery order printing.

    Hello, We have a location with two bars, a restaurant, and a coffee bar. Drink orders are set to go to bar 1 from workstations 1,2, and 3. The remaining workstations (4,5,6,) send drinks to bar 2. If bar 2 is closed (Slow business), then the backup is bar 1 (Redirected). First problem: all...
  12. POSN

    Aures Yuno for RES 3700

    Hello All, I have seen some discussions on the Aures as a potential replacement to the Oracle hardware. I received one this week and was able to load CAL and configure cash drawer. Printing directly to COM1 and using the MSR have proven to be a challenge. Can anyone provide some guidance on how...
  13. POSN

    Micros Symphony

    Does anyone know if its possible to start a tab by using a credit card? More specifically, using a chip reader from ML to pre-authorize and amount and then add menu items?
  14. POSN

    Res 3700 5.5 OPI 6.2.2.0

    Hello, We just aquired a new client that has OPI with Merchantlink. They recently received new pin pads with new lane IDs. Where do I map the POS Terminal to lane ID? In the former MG interface, there was a terminal8.properties file but, this does not exist.
  15. POSN

    Micros 3700 5.5MR3 Room posting Timeout error

    Hello, We just installed a fresh server that interfaces with Opera PMS for room charges. Upon posting payment, an error appears saying "RECEIVE TIMEOUT" and posting is completed. The payment is made regardless of the error. We have replaced the ISL file with different versions. We have settled...
  16. POSN

    3700 KDS Guru

    Hello, We have a client that has asked for some change to their KDS system that is outside of our expertise. Please let me know if you can assist. Thank you
  17. POSN

    Micros 3700 2 terminals using yen as currency. All other are USD.

    Hello, I have a site with 7 terminals. Micros is set for USD however, 2 terminals are printing out YEN as a currency on receipts. Any thoughts on what to change?
  18. POSN

    Micros Simphony rounding for charity

    Hello, We now have several clients requesting this. Site is running 1.6. They would like to round up for charity. If the total bill is $10.60, they will charge the guest $11.00 with 0.40 going to charity. Anyone have to program this before and how did you go about it? Thanks.
  19. POSN

    Micros 3700 PMS Interface error IFS error [IFS_NOT_REGISTERED]

    Hello, We have a client that is adding a PMS for Room Master. The interface is configured on the Micros side and room master has completed the interface on their end but, we're unable to post. The error in the 3700d log is: Fri Oct 19 15:04:32 2018 | MICROS01 | MDSIFSAdapter | 0...
  20. POSN

    Need DB password RES 3700

    Hello all, I'm rebuilding a site that was hit with Ransomeware and need to restore the DB from the last backup. This is a new client and I don't have the proper DB credentials. Can someone please share with me the utility we're not suppose to talk about? ;)

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