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  • Users: Vadimus
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  1. Vadimus

    Different queueing priority depending on a routing point

    I need to adjust queue-to skill x pri according from the routing point the call gets to that queue through. For example - incoming call to phone number #1 gets into IVR, once the caller selects the proper queue the call is queued with priority m. When the call is made to phone number #2...

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