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What is the best way to set up 911 routes for a UCX that has multiple locations? Currently we have each location dialing a seperate prefix (7)911 or (8)911 or (9)911. Is there a better way to do this (I have set up e911 in Voip MS)

Hello, Wondering if any of you have a suggestion for an issue of down time when porting a number. We recently ported a number through VOIP MS - we had everything configured in the UCX and on VOIP MS for the FOC date - However, there was still 45 minutes of down time for the customer in the...

I have not used the provisioning server for the UCX/Yealink phones. I am not familiar with TFTP servers. Anyone have any advice for where to start?? I would like to be able to upload firmware and configure multiple phones simultaneously. Presently - I am configuring 1 at a time. I know there...

Good Morning, Wondering if anyone has any advice on implementing Service Contracts for our UCX customers. I am not sure what to include. I know I should include the UCX warrenty, A fee for updates to the system. Wondering about adding a fee to include Moves,Adds, Changes. Do you do this per...

Good Morning, Question about the BCM 50 - Rel 3. It resets once a day. Performed a level 2 reset. What is my next step/options?

When adding a SIP extension, Is there a place to put the MAC address of the device on the UCX? I am having trouble registering this new phone. (SIP T46G) The phone does have the IP of the UCX in it but again, I cant see where to put the MAC address of the phone.

Is there a conflict having 2 UCX systems on the same network? Having issues registering phone on 2nd system.

Hi guys, Question: I created a soft phone using my sip line in zoiper. I am trying to add this line to my UCX system. I created and extension for it and added that to a ring group. I can call out on the phone but it is not connected to the UCX. It is registered. if I go to the Asterisk CL...