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Hello , I have installed IP 500v2 R6.1(504), with 1 CO trunk (it's number is 71xxxxxx), i did configure an Analaogue line with loop-start ICLID , when a call is coming , the phone and System Status shows the caller number and my CO trunk number , means if 97xxxxxx call the 71xxxxxx , so its...

hello, is there something on the design of AVAYA IP Office, can be done with short codes , to bar external calls of any extension from an administrator extension ?

HELLO, I'm implementing Scopia XT5000 v8.3.2.534 , all ports are open on my firewall, all its working with AVAYA endpoints, but with Tandberg i receive a black screen and no voice received , and the remote endpoint can hear me and see me also. can anyone suggest any idea about this issue ...

Hello, Platform : IP Office 500v2 R9.1.2 When the receptionist leave his desk anytime, he want to push a button or type a short code that forward calls to another extension. the receptionist own 1616 IP Phone, and have 6 Line Appearance for 6 Analog Trunks, when i set a Button to enable and...

Hello, Is avaya virtual 55211-00904 - avaya virtual Scopia XT5000 IP Office Base Lic:DS just for activating the Endpoint or its come with 4 or 9 participant ?

Hello, How can i find which is my Scopua XT5000 (720p or 1080p)

Good morning, i have an issue with printing certificate, on the Credential Mangement platform of AVAYA, its mention that i have AIPS - IP OFFICE certificat, but when i click on Print Certificates i dont find it . where can i contact the support to resolve the problem and get my certificate PDF,?

i have implement Scopia XT5000 and Scopia XT Desktop Server with SMB Licence. i have configured all necessary and testing with local Desktop and Mobile client. when i decide to put the Scopia Over Internet, i have a home router , so i did NAT ports (to the XT5000 and to the XT Desktop Server)...

i have to install an IPO Server Edition 9.1.6 on primary server , what do i need to activate call recording ?

i have to implement 3 Scopia XT5000 , should i have to add 3 Desktop server or only 1 Desktop Server ?

i'm trying to configure a SIP Line on IPO Server Edition 9.1.0 on Linux , when a call is presented to an extension from external number, the user take the handset , and the call is dropped. The same problem on outgoing calls , its says "Access denied". When i use monitor to trace what happen ...

How can i access to Call Log (Missed Calls , Received Calls etc...) on AVAYA 5402 Phones ?

Hello, Is there any trick to modify the configuration (enable and disable Outgoing Call Bar of a Specific User) of IP Office 500v2 using Network Services (Telnet, SSH, etc...)

i'm deploying Scopia xt5000 server + Scopia XT DESKTOP SERVER working with somes desktop clients and mobile clients + IP OFFICE 500V2 . how many licence do i need ? do i need licence per desktop or mobile client or just a SMB9 licence ?

hello, Is the Alias U202 (for MWI user 202) is not supported anymore ? i'm using IPO500v2 R6.1 (22) .

Hello, i have a to Forward calls Unconditional to Voicemail of the extension 206, but when calling, its rings 2 times or sometimes 3 then goes to Voicemail, i want it directly goes to Voicemail without ringing. Any Solution ?

hello, i have an IPO500v2 with analogue trunk on..the type on trunk is "Look Start With ICLID"...but the problem that i hear 3 rings then the call is present to the extension. what is the probleme in this ?

Good morning, I have impliment an IP Office IP500v2 with analog trunk, i have set the Trunk Type to Loop Start ICLID and the external number is not showing. the ICLID option is activate from the operator.

whats the difference between 1603 and 1603-sw IP Phones ?

Hello, I have demanded a quote for IP Office solution, there is something that i'm wondering about it, i have obtain Essential Edition Licence, and Essential Edition Add 2CH licence, so is the total of channels of Voicemail is 4 (Essential Edition licence provide 2 channel by default + 2...