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  1. GUIsareapassingfad

    How can i make a small call center?

    Hello again! I would like to add a call queue for my 2 front desk phones so if no one answers after a certain number of rings, the call gets parked into a queue with the same audio loop we use on hold. Is there any extra hardware i need? Is this an ACD? AS far as actully configuring, i will...
  2. GUIsareapassingfad

    err080 causing undesired wake up call?

    Hi So one of my sets was throwing err080. but instead of not working the same phone recieved a wake up call at 5:30 am! We used to do wake up calls through the VM system Repartee, but i think this is coming from the PBX. How can i tell if there is a wake up call programmed to this set: i am...
  3. GUIsareapassingfad

    Stop the insanity…of the phone CFNA loop!

    Hotel Front Desk – a console and two 2616’s. Call comes into Console from DID main number 3100 or 0 (operator). After 3 or 4 rings CFNA to x1411, which are the two 2616 sets. After 3 or 4 more rings, the call gets bounced back to the console, and so on, and so on, until the caller gives up...
  4. GUIsareapassingfad

    2 2616 on one TN? Possible?

    Hello hello hello! Is it possible to wire 2 multibutton digital phones, in this case 2616's, to One TN port? I have 2 phones at the front desk and it seems like the only show up on one TN, and here is that TN: TN 20 0 2 10 DATE PAGE DES DES 2AV TN 020 0 02 10 TYPE 2616 CDEN 8D CTYP XDLC...
  5. GUIsareapassingfad

    calls to attendant console taking too long to rollover to other DN's

    Hi, I was trying to figure out how to shorten the time/number of rings a call to the busy attendant console will wait until it rings another line The console is called when ever anyone dials 0 or one of 3 LDNs. So someone dials 0, the attendant picks up. then someone else dials 0, the call...
  6. GUIsareapassingfad

    Cant Assign LDN to 500 speeddial button - busy signal

    Hi Our guest rooms have 2008s. Each has a HOT D for Front Desk. Its an LDN, 7997. It looks like its set up so a guest will always come up as a specific ICI on the Att Console. our conference rooms have all Teledex 500's. If i Try and program 7997 to one of the 500 Speed Dial Key i get a busy...
  7. GUIsareapassingfad

    ERR090 cryptic explanation

    Hi, I think i know what part of this means: "ERR0090 tn Answer supervision received but more digits to be outpulsed. Action: Check with central office for a bad trunk." I only see it once in the past 3 days. Any help explaining this error or offering some real world advice would be extremely...
  8. GUIsareapassingfad

    Switch off hook switch hot line aka Direct One Way Hotline

    Hi, I work a hotel and we have a number of 500 analog phones that automatically dial the front desk when you pick up the phone. I thought i knoew how to switch it off so you get a dial tone but apparently not. How do i revert the phone back to "normal" and eliminate the hotline aka "batphone"...
  9. GUIsareapassingfad

    "Can i have an outside line?"

    Hi, I have posted on this before, but i am still having trouble. In the attendant console user guide, there is a section on through dialing. it says this: 1. You receive a call from a restricted extension or tie trunk. Press the lpk key beside the quickly flashing S indicator. The tone stops...
  10. GUIsareapassingfad

    Transfer to Outside Dial Tone

    Hello, We have a situation where it would be desireable to have the attendant provide a caller from a batphone an outside line. We have never done this before. Policy has been to have attendant dial the number, but that is proving problematic. AFAIK we have no restrictions on the TN's involved...
  11. GUIsareapassingfad

    Switch my hotlines off and on for dummys

    Greetings and salutations! [indent]We want to be able to easily switch from front desk hotline to direct line out and back on any given extension. I would think to set it up as a procomm script so someone other than i can do it AND have it switch back to hotline at a specific time, like 3 am...
  12. GUIsareapassingfad

    Parts is Parts

    Greetings, we have a nortel meridian. its a tank! yeah programming it is like DOS, but so what? IT WORKS! we have been advised a couple of times by different vendors that the system has no parts available, so we are at high risk, and we should look at new systems, like avaya and mitel. (no...
  13. GUIsareapassingfad

    Quick question about call logging

    Hi, Does the Meridian track or log calls made out onto the trunks? We have a system for monitoring LD calls, but i want a log for all calls. I recall there being some way to "watch" a line and see when its being used. but i cant seem to find that info. I am also going to talk to our PRI...
  14. GUIsareapassingfad

    List all SL1 sets?

    So using LD81 i can list out my TN's that are attached to phone sets. LD 81 REQ lst CUST 0 DATE PAGE DES FEAT sets FEAT But i have found a number of extensions whose type comes up as SL1 and they dont show up in this LST Is there a way to list these TN's? If i type SL1 for FEAT it sez NO ACT...
  15. GUIsareapassingfad

    Adding an M3904 to a Nortel Meridien

    Hi, 1. Other than plugging it in, what else do i need to do to add a 3904 to our system? Is there any advantage to doing this? My system has early software, so i cant take advantage of System Manager features, etc. Nortel Meridian1 Version 2511 Release 25 Issue 8
  16. GUIsareapassingfad

    Can a M3904 set read or access the system directory? i mean the one in LD95

    Hello We are trying out an M3904 set on our Meridien 1000. Reading this awesome forum, it seems i would have to build a phone to add it to the system correctly. We have just plugged it in, and it works, but we want MORE!!! We would like to see if the system directory (LD95) can be accessed...
  17. GUIsareapassingfad

    repartee active voice info and docs

    Hello Again, WE have a Repartee Voice Processing System that has a voicemail and hospitality configuration. Someone somehow was able to program a wake up call into a guest room (im at a hotel) and i cannot find any documentation on how the wake up call part works! If i try and login to the...
  18. GUIsareapassingfad

    Greetings! I have 2 tablets runnin

    Greetings! I have 2 tablets running 3700 v 5.4. they are windows 8.1 embedded. i dont know the particular micros produuct number, but they are the medium sized tablets, one step down form the full size station. When i hardwire the tablets to my network they work great. i connected a cisco 1040...
  19. GUIsareapassingfad

    suddenly lost pri connections

    All of a sudden I have no service outside of the PBX. If anyone tries to call in they get a fast busy. if I try and dial out, we get a fast busy. What happened? I have Comcast fiber with 23 lines. Comcast sez they can get to the Adtran, but my pbx is not receiving. If I try placing a call...
  20. GUIsareapassingfad

    If attendant can't answer an outside call....

    Hello again! We have a Published phone number (call it 1234) that's being "translated" to our Front Desk Attendant. Call it 3456. We can get 3 to 4 calls going as that's how many sets we have. But if one person is up there alone and he is on a call, the incoming caller just gets a ringing ad...

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