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Hello, we did setup a voice vlan in our meraki and everything seems right, the only issue, when the phone reboots, it stays in discovery 192.168 etc (IP500 address) I checked out this thread https://community.meraki.com/t5/Switching/Meraki-amp-Nortel-Avaya-IP-Deskphones/m-p/107614 I also...

Hello, I'm trying to create a shortcut menu on the voicemail pro. the plan is to receive the call, then give the option to choose 2 different languages, then select option 1 or 2 for the language, then have a message indicating the business hours, and then have the tone for customers to leave...

Hello, I installed Workspace for iphone last week and everything was fine, today, it keeps telling the password is invalid. I changed the password, tried the same extension on android and my computer and works fine, but for some reason it keeps telling me wrong ext. or password on iPhone. I...

Hello everyone, is there a way to forward, and park a call when using the workspace app on a cell phone or computer? thank you

Hello we were using the 5410 series, and noticed the 9508 does not have the buttons to hold, transfer and conference. do I need to create them in the users rights? thanks

Hello I was told I could use the Mobile user for the workplace phone app, but it seems it only works with the power user license, I even tried the teleworker license and still nothing. what i find funny is that I can use the app on my computer with the Mobile user license, but not the cell...

Hello does anyone know what newer model can I use to replace the 5410. someone recommended 9508 but for what I see those are IP phones. thank you

Hello as the title says, does anyone know where do I change the voicemail code requirements such as length. thank you

Hello not sure where to look, I have an incoming number, with a line group ID 170, when I call the number I can dial any extension lower than 190. the line group ID is a SIP line. any ideas where to start?

Hello I got a couple of 9620 and I noticed they do not have the same options as the 9620L like the call SRV when you go to ADDR and there is no VPN is there a way to make it work like a 9620L? thank you

Hello, I got a request for something I have never done. Is there a way to disable a phone to call out, and just be able to call internal extensions?

Hi, we mainly use the 5410 at the office, and I got a few 9620L for a different office. we have configured a router for that external office, so there is a permanent VPN, the 9620 have been configured, and they work fine. now the only issue, is the call display on the IP 9620 I configured one of...

Hi, is there a way to forward voicemails to an external email account? thank you

Hi, one of my clients asked me if his 5 phones could ring simultaneously and then after 5 rings, it will go to the main greeting, where it gives you the options to press 3 to talk to whoever, and so on. I've attached an image to better explain, the black box in the middle would be the group...

Hi, i configures an Avaya 9620L and took it home to test. when i Plugged to phone to my router, i noticed there was no dial tone. I called my house number and it rang, but when I answered the other phone, I noticed there was no voice going in or out. after that, I plugged the IP phone before...

Hello, I have been dealing with this issue all week, the avaya system status shows that the PRI is out of service. I called the phone company, they did some tests, and they claim that all is good on their side. I changed the PRI card on my IP500. the card was is new and was tested before. in the...

Hello, first of all, I'm new to this forum. I'm having some issues with my avaya 3645 phones, I noticed as I walk away from the access point, the signal goes lower, and even if I keep getting close to another AP, it doesn't seem to disconnect from the other one and connect to the one that is...