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Hello, I have an Avaya Aura Messaging system, and I was wondering if there is any way to create a mailbox that can accept messages, but not be tied to a phone. I don't want a full blown auto attendant, I just need a box that isn't tied to a number on a phone, but can be called externally, play...

Hello, I have inherited a nortel meridian system, and someone is asking me to help them change a prompt on what looks like an auto attendant. I've looked on the system and found the number the attendant is tied to under Service Directory Numbers under the system option in the Callpilot program...

Hello, I was connected to my Nortel system through hyperterminal trying to configure some things, and all of the sudden the hyperterminal window changed to a black background with weird colors everywhere and blinking lines....does anyone know what is going on? I've tried to disconnect and...

Hello, I have recently come into ownership of a Nortel MG1000 system. I primarily have knowledge of Cisco systems, so Nortel is new to me. I have a phone that, for some reason, won't recognize the handset. The phone itself and handset work fine as I have tested them on another line. I can...