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  • Users: ramiismail
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  1. ramiismail

    Avaya IP Office Manager 500 Android Application

    Hello All, I am new to Avaya IP Office Manager 500, can anyone help me with the best Avaya License for linking local extensions to the Android phones and what is the name of the application (I need only to make local extension calls in all over the world) , I have some employees travelling and...
  2. ramiismail

    Invalid Entry When Dialing the Extension from Oustide

    Hello All, I have Avaya IP Office Manager 500 v2, when somebody tries to dial the extension from outside it say invalid entry, even I the setup of the auto-attendant for numbers is DialByNumber (Direct), what may cause this problem and please help me by steps because I'm new on Avaya, Thanks,
  3. ramiismail

    Line Groups between two connected Office

    Hello All, I have 2 Avaya IP office managers 500 v2 connected through vpn between two different countries, my question is it possible directly to make shortcodes in order to dial directly locally using the line of the country I want? Thanks,
  4. ramiismail

    Avaya IP Office Welcome Greeting file Upload

    Hello I have Avaya IP Office Manager 500 V2, I need help I already recorded manually a greeting message by pressing *8101 AA:Answer, but now I get a new .wav pre-recorded file and did the following 1- Convert it to c.11 2-change extension to .clp 3-upload .clp file into System SD | Dynamic |...
  5. ramiismail

    Avaya IP Office Manager 500 Voice Recorded Uploading WAV

    Hello, I didnt find any tab to upload a recorded greetings (.wav) o my Avaya IP Office Manager 500, how I can do that? Thanks.
  6. ramiismail

    Autoattendant Remote Branch Forward Calls

    Hello, I have two Avaya IP Office Managers 500 one in the Main Office and one in another Branch Office,they are connected through VPN and normal calls between extensions between two offices are available, Is there a way to forward all calls in the branch office to the autoattendant in the Main...
  7. ramiismail

    Dialing Not recognized by outside users Avaya IP Office 500

    Hello All, I am facing a problem when dialing an outside number, if an autoattendant start to speak and I try to dial any number or extension it is not recognized and no action taken, What maybe the cause of that?
  8. ramiismail

    Avaya IP Office Autoattendant Outgoing line

    hello all, I have Avaya IP Office 500 and also I have 4 incoming analog trunk lines, I already configured the autoattendant, the question is it possible when dialing from outside and hearing the autoattendant to make a shortcode and then dial out from the 3 available lines? Thanks
  9. ramiismail

    Avaya IP Office Manager 500 outgoing line groups

    Hello All, I have an Avaya IP Office Manager 500 and I had 4 incoming analog trunk lines, can you help me in setting up short codes to make outgoing calls from a certain line I want ( any outgoing line should have a dedicated short code to dial out) Thanks.
  10. ramiismail

    Invalid Entry Avaya IP Office Manager 500

    Hello, I have an Avaya IP Office Manager 500 and everything is working fine internally when dialing extensions, there is one problem I am facing is that when there is an incoming call from outside and the dialer tries to dial directly the extension it says invalid entry, I did some tests and...

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