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Hi Guys and Gals I have a site of about 60 1608 phones. randomly the feature buttons on a couple of phones stop working. only the number keypad works. Has anybody else experienced this? Jon

Hi I had previously added HyperV to Wondows 10 and created a virtual switch on my laptop. This switch allowed management system to use as well. I did this so i could put my laptop on a vlan, very useful. I then had to remove HyperV for another reason. When i put it back i could not create the...

Hi All IPO R10.2.0.2 When there is a primary and a secondary server edition and a 500v2 expansion do you need to add the expansion to both primary and secondary server or just the primary?

Hi All I have a Server Edition R10.0.2 running with multiple mobile apps connected to it on both android and ios. The problem is that an active gsm call does not busy the mobile app which allows an extension call to come in. If the gsm call is placed on hold and the app answered the other...

Hi Guys I am stumped. Server Edition 10.1.2 running with OneX configured XMPP as the host ip address (internal usage only. Certificate installed on client pc working 100%. can browse to system with no certificate errors. Downloaded the very latest Communicator from the IPOffice section on...

Hi Guys In previous versions you could add another sip uri with "*"'s for incoming ddi's, in 10.1 you can't. Anyone know how to to incoming ddi's on a sip trunk in 10.1?

Hi All I have two IPOffice 500's i need to join with SCN. Each IPOffice sits behind a Sophos xg firewall and there is a Sophos "RED" link between the 2 firewalls. The route from one IPOffice to the other via the 2 firewalls is wide open, no ports blocked as it is inside a private network. I...

Hi All Has anyone managed to make "Synchronize Service User and System Password" in Server Edition web management actually work. The documentation is vague to say the least. I have tried all sorts but it will not work. Anyone any ideas please

Hi All I had a situation recently while upgrading a 9.0 system to 10.1. The 10.1 upgrade process would only see the chassis not the cards. I had to first upgrade to 9.1 and then 10.1. Running the second upgrade straight after the first does not seem to work properly, the backup part takes...

Hi I have a Server Edition Primary running 9.1.8. I am trying to add an Expansion on 9.1.8 with a Combo card to it. I can do that fine but the issue is as follows: 500v2 setup as Standard - can see extensions and users 500v2 setup as expansion - can see extensions but the users are not...

Hi Can two Primary 9.1.8 Server Editions be joined with a websocket connection safely? Does anyone know of any things to watch out for? Thanks Jon

Hi All Has anyone experienced upgrading server edition 9.1.0 ova to 9.1.4. I have just done this and a few things went awry afterwards. User rights. All users on Server Edition lost their user rights. None of the IP phones (96XX) automatically upgraded. They had to be hard booted to upgrade...