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  • Users: PhoneFixer
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  1. PhoneFixer

    Authcode

    I have an office with approx. 40 telephones which require a 4 digit code to be entered to make an outside call. The office is now occupied with a new tenant that wants this removed from the phones. What is the easiest/fastest way to accomplish this..... Nortel Opt 11 with Nortel...
  2. PhoneFixer

    CallPilot System Prompts only work with some mailboxes

    BCM50 Callpilot System - Some of the mailboxes play the system prompts, i.e. "(Spoken name) is not available. Please leave your message after the tone." (beep) But on another you get "(Spoken name) and (beep)... All mailboxes in question are Subscriber type with same class of service. System...
  3. PhoneFixer

    ShoreTel 220T1a Paging Output Jack

    Anyone know the specs for this port. I'm trying to connect to an existing Bogen BPA-60 amp for overhead paging.
  4. PhoneFixer

    F983 doesn't work on BCM50

    Is there programming somewhere that shuts features off?
  5. PhoneFixer

    Copy of voicemail message

    Does anyone know how one might copy a voicemail message from a BCM50 without unified messaging? I have a BCM50 and I need to preserve a voicemail for future reference. Can the USB port be used, etc...
  6. PhoneFixer

    CallPilot System Admin Mailbox

    I have several BCM50s with Callpilot voice mail installed. When I remotely call the system admin mailbox and open it it says this mailbox cannot be accessed from an outside location. How do I change that? and where can I find the list of commands to use with the system admin mailbox...
  7. PhoneFixer

    Take out more than one digital set at a time

    Anyone know if there is there a command/way to out multiple digital sets on a card in an Opt 11c like there is for the 500 sets? I want to "out" all the digital 3900 sets on several cards, is it possible to do multiples rather than out each one at a time.
  8. PhoneFixer

    Copy Voicemail Message to media recorder

    One of our departments needs to download/offload a voicemail message in a mailbox. They need to record the message on voice recorder/cassette type device for playback. Anyone know how to "extract" a voicmeail message from a CallPilot mailbox and record it on a tape player? We do not have...
  9. PhoneFixer

    BCM 50 Upgrade

    Can a BCM 50 at 1.0 upgrade directly to 3.0 without having the 2.0 done first?
  10. PhoneFixer

    1140E - Red light always on

    Our receptionist has a 1140E set with two associated vmail on Callpilot. Neither vmail box has any messages but the red light is constanly on. Any suggestions? I've tried several "changes" in the CLS but no change to red light.
  11. PhoneFixer

    FoIP

    Has anyone tried a Multi-Tech MultiVOIP to connect FAX machines at a remote office via IP? We have the Meridian 81c 25.40 and CS1000 server with IP phones in other offices but none of those offices use or need FoIP.
  12. PhoneFixer

    OTM Telemanagement Reports

    When I attempt to run any report, the system output to screen shows a report that states that no data meets the search criteria. The call database is there as I can pull it up with editor but I am unable to get the extension reports to show data. The call database is about 47 meg which is about...
  13. PhoneFixer

    2 different DN, 2 mailboxes, both DNs go to same mailbox?

    Two users sharing a phone set (M3903). Each user has a seperate DN (DN1 and DN2). Each user has a seperate callpilot mailbox (MB1 and MB2). When caller dials DN1 call goes to MB1. When caller dials DN2 calls go to MB1 instead of MB2. Anyone know what is not configured properly?
  14. PhoneFixer

    Error message

    After a programmed flash download, one telephone set, M3902, still shows download screen. It reported an error TBUG631. Anyone know what this error code means? I can't find in any documentation that I have.
  15. PhoneFixer

    Need to send 911 calls from 3 different buildings

    The setup: Buildings A & B phones connect to Opt 11c in Building C. Offices in Building A, B & C use the Opt 11c for calling. All are Customer 0. Normal calls go out via a T1 to a Opt 81c at another location. For 911 calls: Local CO lines in Building C are used. (There are 6 CO lines) Problem...
  16. PhoneFixer

    CallPilot recording greeting remotely

    Is there a way to make or change a greeting for use in the application builder from a remote office location. In other words, a remote office wants to change the recording on their greeting but doesn't want to send anyone to our main location to do the recording.
  17. PhoneFixer

    CLID on Tie Line

    I have a site with an Opt 11c which is connected to my main site with an opt 81c via a dedicated Tie Line. Outbound calls from the opt 11c come down the tie line and out to the co trunks via the 81c. I have CLID set up for the users on the 81c but when the users on the opt 11c call out their...
  18. PhoneFixer

    Callpilot voicemail listeners

    I have an announce only voicemail box set up in the CallPilot connected to a Meridian 81C. Does anyone know how many callers could connect simutaneously to this mailbox? There are 2 MGate cards in the system and the Callpilot has 48 voice channels.
  19. PhoneFixer

    Need same Ext # at two locations

    Site 1: Opt 81c, Site 2: Opt 11c. Connected by T-1 line used for PRI. Calls route through 81c. At site 1, I have a phone with ext # 6823, I need a phone at site 2 with ext # 6823. Person has an office at both locations and works alternately at both offices (no set schedule) and wants calls...
  20. PhoneFixer

    BUG101 message

    Can anyone supply a clue as to what is causing this BUG message? The manual sez "ACTIVECR points to an address not in CR range, Station TN, SSDKEY, KEYLINK, (packed) Procedure GET_KEYLINK". We are running an 81C with all the latest upgrades.

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