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  • Users: Dezner
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  1. Dezner

    Incoming calls get hung up on after being prompted to leave a message. VOICEMAIL not working.

    Running avaya ip office 500 v2. I recently had to adjust the incoming call route settings and since then, when an incoming call is transferred to an extension and is not picked up on they are instructed to leave a message but the call hangs up before letting them leave a message. I've checked...
  2. Dezner

    Certain outgoing numbers give "NUMBER BUSY"

    Our system is running off of avaya ip office 500 v2 . Dialing certain numbers always result in a "NUMBER BUSY" tone. I've ruled out area code being the trigger but I'm at a loss of how to troubleshoot this issue.
  3. Dezner

    Setting up an external number (cell) as an extension

    Hi all, First post here. I'm trying to figure out what shortcodes I need to be using and how. I'm trying to set up a few extensions that are linked to external (cell phone) numbers. We need to be able to dial the extension and ring to a specified external number and also the ability to...

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