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- Users: martypoe1989
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Avaya One-X Agent status buttons do not work
Hi, I have an interesting situation that is causing me and the call center agents a ton of headaches. I recently installed a couple dozen One-X Agent2.5 applications at a new office site. Everything appeared to look fine until agents started working there for the first time. Once they login...- martypoe1989
- Thread
- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
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Increase volume on DTMF tones
Hello tech universe! Recently, I have received complaints from our call center agents stating they cannot enter a selection in a menu when conferencing a third party service. It appears to only be this provider they have this issue with, however, this is literally the only site they conference...- martypoe1989
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
