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hello guys, I am having Avaya CM 7.1 I've created a trunk from SMGR to Volcalcom for the call center setup, the client has requested us if the trunk is to Volcalcom or the trunk is out of service, the calls should forwarded to an external GSM number or any other number, how to achieve this?

hello all, I just upgraded our Avaya IPO to the latest 11.1.3 and am trying to register Avaya workplace as a sip user I can register it on my PC which is win 10, but my iPhone, keep giving me an error that says the invalid username and password, even I am using the same extension number in my...

hi all ,, I have avaya ip office server edition R 11.0.1 , recently we got a five numbers of avaya k179 vantage phones ,i configured all of them are working fine with ( avaya equinox app or basic ) till here the things are fine , but when trying to search for any ip office contacts list it...

Hi i do have bcm 450 , the costumer use to access the system to modify the configuration , they did forget the DADMIN password they was keep trying to access till it says ( the account is locked try after some time ) . i reboot the bcm to release the account but still it says the same !! any...

Hi I have two IP Office in a SCN, and i've created a hunt group with both ip office members on it , the thing is like whenever i got a call , the users from system A cant pick up the calls from system B using button programming on users sets , each users can only pick their own system calls ...