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Call Recording
Hi, I'm hoping someone on here may be able to help point me on the direction. We have a 3rd party call recorder which is connected via the phone system through the Meridian Link on our AACC server. All of a sudden with no changes to any system (from what i can think of) when adding new...- BBman1
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- Replies: 8
- Forum: Nortel: CS1000 (Meridian) systems
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Identify Call
Hi All, I hope you can help. I have recently been informed by an open reach engineer that one of our numbers keeps calling 999 emergency services. BT have blocked this but i want to identify what is calling this. I have the CLID of what we are calling out with and have looked through the...- BBman1
- Thread
- Replies: 6
- Forum: Nortel: CS1000 (Meridian) systems
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Amending CPND names (Global)
Hi All, Just wondering if it is possible to amend the CPND names across the board to change it from capitals to proper format. E.G all of our phones are like "JOHN SMITH" and would like it like "John Smith" but doing it individually would be quite the ridiculous task. I don't think it would...- BBman1
- Thread
- Replies: 5
- Forum: Nortel: CS1000 (Meridian) systems
