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  • Users: Jasams
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  1. Jasams

    UC Module: Boot Failed after service pack upgrade

    I attempted to do a USB upgrade on my 9.1.6 UC module to 9.1.7, but the module won't boot after the upgrade. System status shows boot failed. I attached a keyboard and monitor and tried to reboot again, but I'm not getting any signal to the monitor. I also tried to boot from the USB stick again...
  2. Jasams

    UCM ISO transfer fails: Insufficient space on the device.

    I'm attempting to remotely upgrade a UC module from 9.1.6 to 9.1.7 but I'm getting the following error when I transfer the ISO: Last transfer operation failed. Reason: Insufficient space on the device. The UCM has 8 GB of free space and the ISO is only 2 GB. Any idea what could be causing this?
  3. Jasams

    Quick programming question: ring extension for internal calls ring hunt group for external

    I have a user with extension X and a hunt group with extension Y. Is it possible to setup the call routing so internal calls dialed to X ring to X but external calls to X ring to Y? Thanks!
  4. Jasams

    Is the one-x portal usually this unstable?

    We started using an IP Office 500 v2 with a UC module in July of last year and our experience with the one-x portal has been pretty terrible. We started off with version 9.1.1 and we were unable to get a connection to the presence server so our business partner upgraded us to 9.1.2. We ran into...
  5. Jasams

    No IM presence on One-X Portal Outlook Plug-In

    Hello, I recently added 5 new users to the One-X portal. I also installed the Outlook plug-in on each of their computers (Windows 7 x64 with Office 2010). Only one of the users is able to see the presence of our other One-X portal users. Four out of the five new users all have grey question...

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