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Looks like they lock the sftp connection on the newer release 11.1.3.1. I have tried to drop some wave file on a UC module but always getting an error. I had to upload them from the Web manager. Anyone face this or was able to figure this out? There is probably a way to enable it in Root but...

Anybody was able to upgrade the new 3755 with the DC4 charger? I have installed WINDPM on my computer but the drivers are not recognized by the pc or windows 10. I have tried 3 diffrent pc and a few windows release but I can't connect the charger to windpm. Some help would be nice. Thanks, Jo...

Hey Guys, I have a new IPOffice using PRI right now on release 11.1.2 and teams integration without any issue except that I have no sound when the incoming call route is programed on a VM menu. On PRI I always have sound but when using SIP trunk I have no sound coming from vmpro but if I call...

Does anyone know if the ipoffice keep a log or a record of all the system events that are being sent in traps or e-emails, other than SSA? Does it keep a history somewhere so I can compare with our monitoring software. (Alarmtraq/Virsae) I have tried to find them in monitor ,7071 in the log tab...

Hey folks, One of my customers wants to use 2 ata with fxo port to make outgoing local calls because they don't want to pay the long distance for this location(they are still using PRI). I have programed this in the pass for 911 with only one line but I am not sure if it's possible to use...

Hi Guys, I have a customer here that really want to eliminate all the alert or alarm on the IPOffice we just install. I manage to remove all of them except one : SysLog2 entries should have the destination ipadress. I have changed and check all address in the alarm tab of each system but the...

Is it possible to program 2 PRI with only one D channel? I just install a new a IPO and the second PRI is not working. I have speak with the provider this morning and they are telling me that it's one big PRI not 2 seperate one, so the second one have no D channel. I have tried many thing but I...

Hey team. Last week I upgrade a server from 9.1 to 10.1. Since that the system is adding a 1 in front of a twin call. Do the same thing on external transfer. If I receive the call on my cell I receive it like this. 1 1 555-555-5555 It was not doing this before the upgrade. I checked...

Can we upgrade to 10.1 with R10 Lic? We were not able to find 10.1 lic on Avaya A 1 s. Thanks Jo the quebec tech AIPS,ACSS,APSS

Hi all. Something really weird is going on here. My customer is a college, they are recording the first part of the greeting every month to announce special event and then the regular greeting start playing. I programmed them a code so they can record that first part at the of the greeting...

Hey Guys. Since I add 10 new endpoint on my main server I can't activate mobile Twinning on my remote gateways. This is really strange because it was working before. I can activate it no problem on the main server. The only way I can make it work is with a power user. Correct me if Im wrong but...

Hi Guys. I just install a brand new ipoffice server 10.0.4 with 6 gateway's and a secondary server.For now everything is working fine except for my 46xxsetting file and phone firmware. I just download a fresh 46xx from avaya support but after downloading it in the server , phones keep...

Hey Guys. I just finish installing an ipoffice server with 9 remote gateways. I have about 800 user on the system. Everything is working just fine except one thing. I can't synchronize service user database. I tried both place in web interface :7070. It give me the message that the...

Hey Guys Very easy question here. I just try to create an Authorization Codes in IPO 9.1.8 but I cant make it work.I block all number starting by 1 in ARS. I just don't know where we enter the code.It never ask for the code.I have try to dial it before and after the number. My code is created...

Hey Guys. I have an IPO setup in 2 different location. Main system is in Montreal with is voicemail pro under windows. Montreal is working fine. I have Toronto location programmed in centralized voicemail. Auto attendant is working perfectly but the voicemail is never picking up the call when...

Hi Guys. I have an IPOffice 9.1.7 server edition with multiple sip trunks on it.Evey thing is working fine except for on thing.If we call a did that is point on a analog extension, it ring and the call pass no problem , but when the extension is already in use , instead of getting a busy...

Hey Guys. Last week I made an upgrade on a scn IPOffice to 9.1.5.Since that upgrade the call log on all my 9608 is double.If I call one extension my number appear 2 times there.Same for redial number's , miss call's and outbound call's.Any idea's how tho fix this? Thank you. Jo the quebec...

Hi guys Quick question here.I have an issue with MVP IP tel and i have to upgrade 400 1140e in sip.If I put the address of my http server in the 1140e , firmware never download but if I put ip office adress it works.My question is, on ipoffice server edition are we restricted at 10 simultaneous...

Hey Guys! Last week I made an upgrade on a uc module from 8(66) to 9.1.3,everything went well.When I first start the ucmodule on 9.1.3 it ask me to change the Admin pass to access VMrpo manager.I put VMpro123$ for web control port 7070/7071 and the same thing for vmrpo Admin.Monday customer...

Help please Im a tech and i need to use multiple release of manger on my laptop.Since im running 9.1, running 8.66 became impossible.i try to install both release , even delete all manager and reeinstall r 8 only but i get the network error everytime i try to connec.Its working fine with...