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  • Users: activenew
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  1. activenew

    Avaya ip phone 1616 stuck on discover

    Hello I have buy new IP phone 1616 , when connected to network getting message (no file server)I configured IP manually and then phone asked to enter extension and passwords after that stuck on discover 192.168.1.10 (ip of ipoffice ) how to overcome this issue ? thank you
  2. activenew

    Avaya ip phone j129 no sip proxy configure

    Hello all, we are encounter problem with avaya ip phone j129 during configuration getting message (no sip proxy configure) phone got ip address from dhcp correctly. is anyone faced this issue ? thank you
  3. activenew

    send message to all extension

    Hello everyone is there any feature or short code to open speaker to all extension and broadcast message to those extensions thank you
  4. activenew

    auto call for pray time auto call for pray time

    Hello All, we have Avaya ip office 1500 , we need to configure auto call for pray time at 12:00 PM and 15:30 PM for all extension. how can achieve that? Thank you
  5. activenew

    Avaya ip office and modem internet

    Hello all Today we bring modem internet and configured it To distribte IP address instead of ip office After done this configuration i observed all ip phones disconnected and showing message(finding router) and also lost all my configuration in ip office. We need use intrent in my netwotk. I...
  6. activenew

    IP office manager 11

    Hello All, I'm trying to download IP office manager for version 1500 v2 from avaya website, but it's required (sold to number)to complete registration. I called the distributor several times to get this number but he did not but no luck pls share this software with me to manage my device...
  7. activenew

    External call

    Hello all I want to force extension to dial 9 then call number outside. What should to do to achive this? Currently we can make external call directly by dial number. Thank you
  8. activenew

    how to assign recorded message to incoming call

    Hello everyone we have ip office 1500 v2 , and trying to configure greeting message already message recorded(from ext by code *8101) and saved , but i cannot find it to assign to incoming call so please help me to resolve this issue. Note: I am using web for configuration. thank you
  9. activenew

    some analogue ext. not working

    Hello All, Since yesterday we noticed, there are some analog Exts. Doesn't work (no tone) I checked the system and found the CARD TLU83 with a red light, I changed the card but the red light is still there. and Exts are still not working. Note: we have Astra device with MD110 Thank you
  10. activenew

    i need to deny all internal ext to call particular ext(internal)

    Hello All, I need to achieve a task in the system MD110 , I need to deny all internal extensions to call particular exten(1172) I activate follow me(*21*1234#) on Ext(1172) ,but after 24 hours or less any one can call this extension directly. how can do this in system? thank you in advance
  11. activenew

    we are facing issue after disabled some lines

    Hello everyone, We had 18 phone lines in the system, there are 12 lines that don't work. They were disabled, after this procedure we had trouble making calls. User needs to dial (* 0 * line number # 9) to call. Is there any solution to make the system automatically search for lines that work...
  12. activenew

    how to specify outgoing calls time for particular ext

    Hi All, we have system MD110 I need to control outgoing calls for particular extensions , we need to set 5 mints as maximum time for each calls.Once the 5 minutes are over, the connection will be automatically disconnected. How could achieve this Task? Thank you.
  13. activenew

    Blocked analog Exts

    Hello All, I have problem (blocked almost analog Exts) this frequently happen for me every month , please help me to find root cause <BLFDP:TYPE=EL; FAULTY DEVICES EQU BOARDID BLOCKING DISTMARK LINELOCK 001-0-40-10 118 B'0000000001000000 NO...
  14. activenew

    Cannot call to external

    Hello All, I have a problem, we can not make call to external, when dialing 9 to make a call gives busy. I've tried from most Exts , but the same result. Also i have restarted Board < RFBOI:BPOS =001-0-50; RFBOI:BPOS=001-0-50; SURE? (YES/NO) <YES; RESTART BOARD STARTED BOARD:S FAILED...
  15. activenew

    commvault Backup exchange2010 users mailbox issue

    Hello All, I have a comm-vault version 11(build 80), and I am trying to make backups for mailbox users in Exchange 2010 When I try to do this i get an error (19: 1109) when checking this error from the comm-vault site I found it related to the MySQL database, but I try to backup the Exchange...
  16. activenew

    Hello All, I am facing probl

    Hello All, I am facing problem , the "DIRECTORY NUMBER" suddenly stopped working. please help me. Thanks
  17. activenew

    Replacement batteries

    Hello , I want to change batteries for our system, because the current batteries not working. what should to do on the system to accomplish this? Thanks
  18. activenew

    The sound level very low

    Hello , WE ARE USING "WINFIOL-MD110 SYSTEM" We are facing a problem when communicating or receiving international calls, the sound level is very lowوalmost can not hear anything. please advise me to solve this issue. Thanks
  19. activenew

    Please , I am facing problem

    Hello, I am not able to dial "19911" from the internal ext. i am dial 9 then "19911" ext i am trying to call from <EXDDP:DIR=1119; EXTENSION DIRECTORY DATA DIR CUST EQU CAT TYPE ICAT MCOST AUX 1119 001-0-40-31 4 EL6 0000000...
  20. activenew

    Some extension out of services

    Hello, I am having a problem, that some of the texts does not work for some time and then become working again. <ALLOP; ALARM LOG IDENTITY: CAD VERSION: CXP1010104/4/TSWSP07/R8B DATE: 09NOV16 TIME: 14:59:01 CLASS: 2 346 INFORMATION COMPUTER OUTPUT BUFFER OVERFLOW DATE TIME...

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