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  • Users: JLineham
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  1. JLineham

    Toggle on/off coverage path point

    I've been asked by one of my colleagues to create a coverage path for their department which hops to the next user after 3 rings, consisting of 5 people. Simple enough. However, he wants any of the 5 users to be able to step out of the coverage path as a toggle on the telset. I suggested simply...
  2. JLineham

    Add agent-loginID's to an answer-group?

    Hello everyone, I've been advised that we are going to start transitioning senior staff using IP phones from station extensions to agent-loginID's, like their agent counterparts, so that they can log in anywhere within the building using their agent-loginID and take their configurations with...

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