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  • Users: rtr1990
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  1. rtr1990

    Message waiting light goes to operator instead of voicemail

    On one extension when the message waiting light is lit and then pressed it calls the operator instead of the voicemail. When I look at way the button is programmed on the phone (Dialog 3213) is shows it as message waiting button but it also has a S and a 1 showing. Have been able to fix the...
  2. rtr1990

    Having Multiple Operators

    We have a system that has one operator using OWS. We would like to have it where when they go to lunch they can log out and some one else at a different desk can log in to OWS at their computer and handle the calls. We have tried to do this but when the user logs on it will not go on duty. It...
  3. rtr1990

    Ericsson DNA client install

    Is there a way to install the DNA client software from the DNA server if you do not have the client CD?
  4. rtr1990

    Octel won't go to voicemail only plays company greeting

    We have an Octel that is integrated with a Ericsson MD110. They power to the Octel was off for a few hours when work was done in the room it is located in. Now when you dial the voicemail number or any voicemail ports it just goes to the company greeting. When I run a @L H I get type 24 errors...

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