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How to make Avaya IP-phone after agent login in show not a station extension, but agent id
We have Avaya Aura platform installation (G450/S8300) with some number of call center operators on the base of Call Center Elite. How to make IP-phones (9630G, 1608, 1616) display with call-appr button assignment not a station extension but agent id, once agent has been logged in?- ddyakov
- Thread
- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
