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  • Users: Snoball
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  1. Snoball

    Continuous ringing before ACD Agent Answers

    Is there a way to send back multiple rings to a caller until an ACD agent answers when they are dialing a toll free number for our call center? Currently, callers hear one ring prior to being answered by an agent (unless the queue is full and the caller hears a message). All of our vectors...

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