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  • Users: harlee1958
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  1. harlee1958

    Avaya ACS Partner Admin software

    Does anyone know whether ACS Partner PC Administration software can be installed on 64bit Windows 7 Pro ? The version I downloaded the file name of which is PC_Administration_V8_0_0_4 does not seem to work.
  2. harlee1958

    IP Office dtmf not working internally

    On IP Office, what would make your dtmf not work sometimes internally only; Hit 1 hit 2 hit 3 and so on?? We upgraded from 8.0 (65) to 9.0 (10)and now when the receptionist or other sta dial internally through AA (VmPro) dtmf is not recognizing the digits. Any help would greatly be appreciated...
  3. harlee1958

    CP AA

    I am trying to setup CP with night service for the receptionist. I have everything working (ns and day msg) but I cannot get my night message to play. When I hit the ns btn I still get the day msg. I went into: Company Greetings Day recording--AA/company greeting/cg1/commands/made day recording...
  4. harlee1958

    Programming Partner Voice Messaging PC card

    how can I program dial by name on my Partner voice messaging PC card?? Thank you for calling ABC, our business hours are 8am to 5pm Monday thru Friday. If you know your party's ext please dial it now. If you know your party's last name & would like to hear an employee directory please dial *2...
  5. harlee1958

    Avaya Partner ACS

    Why would I or when would I need a ASA/DXD PC card? What does it do? I appreciate any help on this. Thank you,
  6. harlee1958

    BCM50

    Happy New Year All!! Is there a way to shorting the rings of a target line before it hands off to my IVR? I have 6 rings now, I want to chg it to half that (3). Thank you KINDLY,
  7. harlee1958

    BCM50

    When using PRI how do you see the list of numbers that you have available?? (BCM50) In Avaya IPO I can go to the incoming call route and they are listed. I could not find a listing in the BCM50 today. Thank you for any help you care to share. Thank you,
  8. harlee1958

    Programing target lines on BCM 50

    how do I find the line number? is the trunk type the 7 digit # 456-7890 ?? Public rcv # is this the 7 digit # 456-7890 to the public??

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