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  • Users: RobbyStar
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  1. RobbyStar

    Visual Voicemail limit reached

    Hi ... I upgraded a customer IPO from 8.1 to the latest SP10. Now, whenever they press the Message button to access the Visual Voice options, they're getting an error message on the screen that reads "Visual Voicemail limit reached" ? I've also upgraded the VMPro to SP10. This will limit the...
  2. RobbyStar

    Polycom and BCM50

    Hello , Does anyone know if the "Polycom® SoundStation2™ Avaya will work on a BCM50? If not, any suggestions for a product that will? The comcode is: 700396609 P/NO: 2305-16375-102 Regards.
  3. RobbyStar

    IPO Server Edition and Licences

    Hello All ... I want to make sure of the following: I have IPO Primary Server, Secondary Server, Expansion IPO 500v2. I have The Following License: IPO R9 SE ADI LIC IPO R9 SE ADI LIC IPO R9 SE ADI LIC IPO R9 PWR USER 5 ADI LIC IPO R9 PWR USER 5 ADI LIC IPO R9 VM PRO 2 ADI LIC IPO R9 VM PRO 8...
  4. RobbyStar

    CCR and Port Forwarding

    Hi ... I have a Customer ask me that he want to access the CCR from home. The IT Manager tell me whats the ports should be opened ? Thanks
  5. RobbyStar

    Condition Editor and Wrong Time

    Hello ... I've setup a very simple Condition, as per the Voice Mail Pro example exercises! So setup a condition (Sunday to Thursday 08.00 to 18.00) then if that result returns true go through to Call Center Hunt Group. If out of hours, goes simply to a generic message. The Customer Compain that...
  6. RobbyStar

    IPO Server Edition and Cable Interactivity

    Hello ... I am new in Install Server Edition, and need an infornmation about cable connection because I search many on google and dont found any thing about this. I have the following Avaya IPO Server Edition Solution Components: 302788 - R210 II XL SRVR IPO SE EXP (2) 700476005 - IP OFFICE...
  7. RobbyStar

    Platronics and Avaya IP Phone 1616

    Hello ... I have connected platroncis to Avaya 1616 IP Phone, the Mike not working, I can hear the other party on the phone but when I talk cant hear me, is there any configuration on the phone to be the phone working with this headset. Thanks.
  8. RobbyStar

    CCR Agents and Login

    Hello ... I have CCR Agents on IPO 8.1, once checked this tab on each user on Telephony > Supervisor settings. there is an error appear that each agents on CCR need a Login code, I set a Login code on each one, but I dont need a an agent to enter login and logout, each user just CCR Agent...
  9. RobbyStar

    VM Pro License and IPO Rls.8.1

    Hello ... if I have IPO Rls 8.1 and VMPro License Code (171991), is this valid with this rls. the status of the license on SSA is valid and I get the license code from Avaya IPO Product Description Rks 8.1. Regars.

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