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We have a client with an old EL system and we have a wierd problem with ONS cards locking out. Cards in slots Bay 1 1 - DNIC 2 - BNIC 3 - BONS 4 - BONS 5 - BONS 6 - BONS 7 - ONS Bay 2 1 - ONS CLASS 2 - ONS 3 - ONS CLASS 4 - ONS CLASS 5 - ONS CLASS 6 - ONS If a user calls out on any extension...

We are trying to figure out how to program the analog extensions for the lobby phone, pool phone, etc so that they cannot dial local calls, toll free calls, but only able to dial 0 for the switchboard and 911 for emergency. The console uses the control restriction feature to set the phones to...

We have a client that is running R6. The SD Card got fried (unusable). We ordered a new SD card, and did the dongle swap with Avaya so we can maintain the same licenses without having to upgrade. We tried to flash the new SD card on site with manager 8.08 R6 and the system would not recognize...

Hello, We just got one of these phones working on our IPO R6.1 and we really like it. The display is much larger than the 5610, nice backlit screen, dual color keys, and 8 keys on each page. The best feature of the phone is we finally have some nice ring tones. We dont seem to have any issues...

Hello, I understand that these sets will work on an expansion module only for IP500 V2. Just wondering if there are any features that will not work, or cannot be accessed from these phones as opposed to the 54xx phones? One that i can think of would be the Visual Voice feature - can anyone...

Would anyone know what the default button programming would be if using handsfree and 2 intercom keys on an m7208 set? Thanks in advance, Dave

Hi there, I am trying to help my customer decipher his quote on an NEC Univerge sv8100 system. Just wondering if anyone knows what function these parts play in the system? PZ-VM21 PZ-8DLCB CD-4COTB CD-PRTA LKS-VM-INMAIL 4-LIC AK-INMAIL 512M-APP-CF Thanks, Dave

We are installing a pri card in a elx cabinet running LW19 Q46.01. Ok we got the IMAT software and we can talk to our pri card. We have changed the settings for NI1, esf, b8zs, the usual. We had the telco turn up the pri for testing. We can call into our test number and establish an incoming...

We are trying to install a pri card in a elx cabinet running LW19 Q46.01. We have imat 6.2.17a and we can't seem to talk to our card. We did the setup for the dun connection and direct connection, however we cannot program the card. We can watch the bootup process. All seems well except we are...

Not sure what I am missing. We are using the free TFTP server 2000 program, i have enabled inbound paths, and created a folder for my backups, modified the 46xxsettings.txt file to point to the tftp server address (our voicemail pro pc) and I cannot seem to get it to work. Also under the options...

I am trying to get the call steal feature to work. I do not have any outside lines right now, so I am testing it with internal calls. I have tried programming the Feature "Advanced, Call, Call steal" on a button, and also tried just dialing the feature code *46. When I use the call steal...

Hello, We have 200 5610 IP sets on the customers Cisco vlan network. Question of the day: Is there a way to do a bulk change for all 5610 IP sets to use the G711 codec instead of the G729 codec? We have modified our 46xxsettings.txt file for other items such as sidetone and call server, but we...

Hello, We have a DMC080 installed on a MICS 7.1 and the handsets have a problem with one-way audio intermittently. It happens on all handsets. We have 2 antennas. If we power cycle the DMC080, the audio comes back for a while. Any ideas or suggestions? Thanks, Dave

Good day, Ok I put the Avaya IP Office, the VM PRO computer and the Netgear switch on the customers network, turned off all Vlan, and dhcp from the IP Office, and the 4610 IP sets can get dhcp from their $100 D-link router, but the IP sets could not reach the tftp server on the voicemail. Where...

I have 2 pri's in service with a primary dch and a backup dch. How do I add the 3rd pri to use the above dch's? I have tried adding the dlop in ld 17, but then when I try to add the isa trunks, it says there is no dchi service assigned to the loop. Any help is greatly appreciated. Thanks in...

What would this indicate? The customer was recently upgraded to MICS XC 7.0, and had some problems with sets installed on the 0x16 on fibre port 13. When I looked at the fibre stn mod, the red power led is flashing. Is this because there are no active stations on that module, or does it indicate...

I cannot get any external calls to forward outside my system. If I program my set to cfxa and program 9 and my cell number, when i call my did it rings in what sounds like a loop, the call never leaves the system. If i set nite on the cdb to an acd que ncfwd to the answering service, same thing...

Does this system support NI2 or do you need to be at release 25? Thanks, Dave

Has anyone ever installed Multi-tech MVP2410 gateways on pri cards, with 2 norstar mics over ip?[ponder] Will this work with the 3rd pri card in the mics? Do I need anything special (mcdn keycodes) to make this work? I am assuming you can send calls across the network using target lines on the...

Is there any way to extract the programming from a CP100 and restore it to a CP150? We need to upgrade one of our customers as they have run out of mailboxes on the CP100. Thanks in advance, Dave