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  1. Allenmendoza

    Cisco Unified Callmanager Express GUI software

    HI All, Anyone can help me where to download Cisco Unified Callmanager Express GUI software? Thank you.
  2. Allenmendoza

    J139 Not registering to IPO500 V2 if Primary SE is down

    Dear All, good day to all. I have an issue encountered about J139 SIP phone, the system setup is, there is a IPO SE Rel 11 Sp2 and one IPO500 V2 chasis for ISDN line. all phones (1608 and J139) are registered to IPO SE but when the IPO SE was down all J139 were not register to IPO500 V2 it...
  3. Allenmendoza

    Twinning in IPO 10.1

    is the TWINNING feature in IPO 10.1 has been removed? I dont see the Twinning Tav in the system
  4. Allenmendoza

    IP Office Remote access via dial up throught ISDN LIne

    Hi All, is there anybody that experienced of not unable to connect in IPO ver 10 via dial up using the ISDN line. Our experienced is once the authentication is completed, an error will appear saying "Remote Site is not responding". thank you.
  5. Allenmendoza

    IP Office SELECT MODE

    Hi All, how to migrate IP Office Server Edition (non-select) to IP Office SELECT MODE? is there any Avaya documents showing how to do this. thank you.
  6. Allenmendoza

    IPO Server Edition 9.1.1 on Virtual Machine

    Hi AlL, I am having issue on the IPO Server Edition installed on Virtual Machine, after ip changes in the LAN2 and restarted the system, i got an error "the system ID has changed: you must require license based on new fingerprint." and the old license will stil valid for a limited period of...
  7. Allenmendoza

    IVR not working in IPOCC

    Hi AlL, I created a IVR script in IPOCC 9.1 and activated it but when I put it to the Taskflow, it's not working. I created TAG LIST with value --User - Integer - Number and there is no error when i activate the IVR script and the Taskflow, anyone has idea why this is not working?? thank you.
  8. Allenmendoza

    Ip office Serveer edition

    Hi All, I have question in installing IP Office Server Edition as I haven't installed it before. My question is Do I need to have IP Office V2 chassis if i am installing IPO Server Edition (Dell Server)? if yes, how i will confgure the V2 chassis to register on IPO SE> Thank you.
  9. Allenmendoza

    IP office call pickup light indicator

    Hi to All, i have one question about the IP Office call pickup light indicator we created group so that the members can pickup calls to any extension numbers member in the group. we configure the button of the ip phone (1608), call pickup member and assign to the group. the members are able to...
  10. Allenmendoza

    IP office call pickup light indicator

    Hi to All, i have one question about the IP Office call pickup light indicator we created group so that the members can pickup calls to any extension numbers member in the group. we configure the button of the ip phone (1608), call pickup member and assign to the group. the members are able to...
  11. Allenmendoza

    IPOCC IVR ISSUE

    Hi, I am having issue on the IPOCC task flow / ivr script. I created ivr script and enabled it without any error, there is an IVR assigned and tag list. this ivr script is to press digit 1 to leave voicemail message but when i put the ivr script i created in the task flow, it wasnt working. when...
  12. Allenmendoza

    IPOCC - digit is not recognized in IVR

    Hi, I am having issue on the IPOCC task flow / ivr script. I created ivr script and enabled it without any error, there is an IVR assigned and tag list. this ivr script is to press digit 1 to leave voicemail message but when i put the ivr script i created in the task flow, it wasnt working...
  13. Allenmendoza

    IPOCC Agent unable to recived calls from Topic

    I'm having issue on my IPOCC 9.0.3, the agent is logged in to the IPOCC User Interface and ready to accept calls but when i tried to call the topic i just hearing the music, just look like there is no agent available. the calls doesn't goes to agents. I can't even use the IPOCC User Interface to...
  14. Allenmendoza

    ipocc user interface not working if PC is login in domain

    did anyone experience that the IPOCC User Interface is not working properly if the computer is login in the corporate domain, i cannot login as the login button is disable but if the pc is login locally, there is no issue. thankyou
  15. Allenmendoza

    IPOCC break codes not showing in the the break

    Hi to all, did anybody encountered the issue in IPOCC that there is no break code when agent will go to break even the itt was been configured already/
  16. Allenmendoza

    IPOCC isssue

    Did anyone resolve the issue below? I have the same issue encountered. thank you crashtest1000 (Vendor) (OP) 17 Apr 14 23:32 I have it all set up in the LAB with licences etc but for the life of me I cannot get the inbound calls to ring to a Topic. I can call the agents OK and answer and...

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