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I've been banging my head against this one for some time, any help would be great: A call comes in from a remote sx2k over a sip portal to my main mxeIII. It is ARS routed to a CXII, which should route on no answer back to the NuPoint connected to the MXe (they are clustered, fully functional...

I have a cluster with 4 3300's (2x CXII, 2x MXeIII), all running release 6.0 PR1. I want to upgrade the 2 CX controllers to version 7.0, but wanted to check with you guys to make sure that the cluster will still function as before. Does it cause problems to have different release versions within...

3300 MCD 6, NuPoint Message Centre Is there a way to dump a call directly into a Nupoint mailbox from a 5312 acting as an attendant? I would love functionality as described in the FAQ's for the internal message system. Call comes in to user A, is answered, trans/conf pressed and call dumped to...

3300 MCD 6: I've searched the forums on this, but no one seems to have run into this before: I create a clustered ring group with members on two nodes. SDS creates the group on the remote node, I can see all members on both nodes. When a call comes in, the pickup buttons on all phones blink...

Hi, I've got an external user running a 5330 phone over the MBG server, with following error report: "During a call the line suddenly is mute for minutes and the display flashes “TW License Required, Contact Administrator” after about 5 minutes it reloads and we can call again" Everything on...

thread1329-1117928 "The issue I think is that there is no supervision on the call yet, therefore no transfer is allowed." I've got a similar scenario, and I'm wondering if this is still the case, and if so, how can one work around it? The real issue is that I cannot set up a 3-party-conference...

Hilfe! Is anyone else out there using Mitel in Germany? If so, how do you configure the CPN substitution to work internationally? The Telco is no help, they just blame it on the other countries provider!

I've got a unique setup where the customer wants an external bell which gives a yelp as a call comes in, then have the call hit a ring group where it can be answered. I've set the bell up with a CFNA External and FCNA Internal call forwarding profile with the COS no answer option set to 2 secs...

Hi, I'm new here, but definately impressed by the knowledge displayed by you guys... I'm having a problem with call rerouting: I want to pass a call from the external nubmer to pilot hunt group number 1280, whith an always reroute to extention 128382, then if no answer there to ring group...