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  1. USArmyVet9499

    Strange Voicemail Issue

    Greetings Mitel Gurus; We are having a strange problem occurring and I need any help/advice out there. I can't tell anyone exactly how long this has been going on (don't know how long users have been ignoring it), but for a while now we have been experiencing a re-occurring (but ridiculously...
  2. USArmyVet9499

    Voicemail Issue

    Greetings: Here is the issue I am dealing with.... I have a user who will go to check her voicemail and the messages are cut off or about 2 secs long. She reported this before, where we deleted her voicemail box and built her a new on the same extension. Problem went away for a week or so and...
  3. USArmyVet9499

    Voicemail Issue

    Greetings: Here is the issue I am dealing with.... I have a user who will go to check her voicemail and the messages are cut off or about 2 secs long. She reported this before, where we deleted her voicemail box and built her a new on the same extension. Problem went away for a week or so and...
  4. USArmyVet9499

    VMI light will not turn off

    Greetings Mitel Gurus. I am new to Mitel, worked with Avaya/Nortel PBX systems. I have a phone where the VMI light will not turn off. The user stated that she did not have any voicemails (new/old/saved). The display screen on the Inter-Tel 8622 phone states "No Messages" and when she called into...
  5. USArmyVet9499

    Avaya 2050pc softphone issue

    Hello everyone, I have a remote user that called in (cell) reporting that his softphone is spontaneously dropping calls and it will quickly flash a message when sitting idle. So quickly, that it takes two, three, or more times to try to put together the message. It appears that our signaling...
  6. USArmyVet9499

    Avaya/Nortel 2050pc Softphone

    Hello everyone, I have a remote user that called in (cell) reporting that his softphone is spontaneously dropping calls and it will quickly flash a message when sitting idle. So quickly, that it takes two, three, or more times to try to put together the message. It appears that our signaling...
  7. USArmyVet9499

    MSB to work for a DN on an ACD phone or Configure a one button push to ring directly to voicemail

    I know on an ACD phone and a user pushes the MSB key, any calls to this agent will skip him/her or go to VM when a caller rings in on the ACD line. Is there a way to have similar functionality for the regular DN or is there a way to configure a key, FTR, or CLS in the TN to be able to hit a...
  8. USArmyVet9499

    Making a change on a TN

    I have a TN that I need to add DNs to. I have done this numerous time through LD 20... OVL000 >ld 20 PT0000 REQ: chg TYPE: 1140 TN and I removed a DN from the TN in question the very morning... I went back to make another change on the TN later is day and started receiving error code SCH6224 -...

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