Greetings Mitel Gurus;
We are having a strange problem occurring and I need any help/advice out there. I can't tell anyone exactly how long this has been going on (don't know how long users have been ignoring it), but for a while now we have been experiencing a re-occurring (but ridiculously...
Greetings:
Here is the issue I am dealing with.... I have a user who will go to check her voicemail and the messages are cut off or about 2 secs long. She reported this before, where we deleted her voicemail box and built her a new on the same extension. Problem went away for a week or so and...
Greetings:
Here is the issue I am dealing with.... I have a user who will go to check her voicemail and the messages are cut off or about 2 secs long. She reported this before, where we deleted her voicemail box and built her a new on the same extension. Problem went away for a week or so and...
Greetings Mitel Gurus. I am new to Mitel, worked with Avaya/Nortel PBX systems. I have a phone where the VMI light will not turn off. The user stated that she did not have any voicemails (new/old/saved). The display screen on the Inter-Tel 8622 phone states "No Messages" and when she called into...
Hello everyone,
I have a remote user that called in (cell) reporting that his softphone is spontaneously dropping calls and it will quickly flash a message when sitting idle. So quickly, that it takes two, three, or more times to try to put together the message. It appears that our signaling...
Hello everyone,
I have a remote user that called in (cell) reporting that his softphone is spontaneously dropping calls and it will quickly flash a message when sitting idle. So quickly, that it takes two, three, or more times to try to put together the message. It appears that our signaling...
I know on an ACD phone and a user pushes the MSB key, any calls to this agent will skip him/her or go to VM when a caller rings in on the ACD line.
Is there a way to have similar functionality for the regular DN or is there a way to configure a key, FTR, or CLS in the TN to be able to hit a...
I have a TN that I need to add DNs to. I have done this numerous time through LD 20...
OVL000
>ld 20
PT0000
REQ: chg
TYPE: 1140
TN
and I removed a DN from the TN in question the very morning...
I went back to make another change on the TN later is day and started receiving error code SCH6224 -...
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