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  1. AdamRedding

    Getting Charged from old and new PRI line provider

    A client of mine is getting charged for calls from their old provider and new provider. I have looked and it doesn't seem to be certain numbers or a group of numbers The client has one PRI analog line. I am just checking if he can match a call between the two bills for the same time and date and...
  2. AdamRedding

    Call forward issue

    We have a system shortcode so that anyone with the company that calls from 9555 will display as 9796 at the end to external clients. However when clients call the 9555 and this forwards to number ending 3694 when this happens we need this 9555 number to display as 9555 and not 9796 only when...
  3. AdamRedding

    Cant make external calls 1 ext

    Hey guys, Wonder if you could help. I have a ip office phone 1608 and on trying to make an internal phone works fine however on dialing anything externally it displays the number on screen and thats it, just doesn't dial the number. Tried a different extension on this phone and still the...

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