we are using IPO 500 v2 with 50 ext. and 1 of them i want to configure his phone or ext. they don't see incoming number on his phone. so please tell me there is any method for this...?
For Example:
we are using internal office Ext. numbers started from 101 to 199 and Auto Attendant using 0 up to 9
Like:
0 transfer to 130
1 transfer to 101
2 transfer to 108
3 transfer to 122
4 transfer to 121
5 transfer to 146
6 transfer to 140
7 transfer to 127
8 transfer to 150
9 transfer...
i m try to configure user button programming but i face issue in group ext. if i set the user with ext it's worked fine and when i set group with group ext then button is not working but if i dial manual group ext. it's worked.
so please tell me what i need to do for group button programming.
i have 2 VLAN on hp procurve switch 3500 with name DATA , VOICE which is configured with routing.
now i can ping From data VLAN to voice VLAN (like avaya phone) but i can't ping to IP Office. so please tell me where i need configuration for access.
Please tell me how can i make setup for No answer call return backup to A.A. if operator or transfer user from A.A not answer a call then call return back to A.A ?????
when someone call to office number and after run auto-attendant transfer to user....if user is not answer and outsider hangup phone....then system status appear connected blind call and user end is still ringing until user pickup phone.
we are not using voice Mail....
we are using IP Office 500 V2 with 9620 Phone and we are facing low volume problem like not our old PBX.so if there is any method to increase the vol. then share me please.
thanks
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