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  • Users: charmwebb
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  1. charmwebb

    Incoming calls getting busy signal instead of auto attendant message have UM8000

    We have SV8100 with a UM8000 voicemail system. We have a problem where our voicemail will just go offline. Incoming calls that should get an auto attendant message get a busy signal. Also if we try to call the voicemail system internally we get a busy signal. If we try to access through the...
  2. charmwebb

    Instead of recoreded voice mailbox message playing the Opening Box (auto attendant) message plays

    We have an IPK II phone system with a EliteMail LX voicemail system. When 9 is pressed off of the Opening Box the caller is transferred to extension 109. It rings for about 6 rings then is suppose to go to extension's 109 voicemail. Instead what happens is the Opening Box's greeting plays...
  3. charmwebb

    UM8000 and Office 365 sending voicemail to email

    Recently we have noticed a problem when a voicemail message is left in a mailbox that has voicemail to email set up and the email address is to their cell phone. The email address is their telephone number @ whatever their carrier needs to send a text to the cell phone. An example of this is...

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