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  1. James991985

    Avaya IP office not able to dial 911

    Avaya IP office Essentials mode 9.1.5.0 build Iam having trouble getting 911 working correctly. you have to dial 9-911 to call. I need it so they can dial 911 without the 9. When you dial 911, I get an incompatible on the avaya phone display and beeping on the handset. The lines come in via...
  2. James991985

    IP OFFICE Essentials 406 V2 DTMF issues

    I have IP OFFICE Essentials 406 V2 Ver 4.0.7, with all modules running 6.0.7. Recently replaced DS30 V2 Digital Module. The new module had version 9.1 and the 5410/5420 phones had error system incompatible and had to downgrade it to 5.2.999 to get phones working. Now we have an issue with DTMF...
  3. James991985

    Avaya IP office System Unlicenced after a power supply swap

    The issue iam having is on an avaya ip office 500 V2 system(version 7)with ip phones.. The power supply gave out and after installing a new one from another system we had on hand. The system booted just fine and when it came up the phones all display System Unlicensed. When I login to the...
  4. James991985

    SIP Cordless phones

    I have an Avaya IPO 500 V2 with a combo card running on 11.1.0.0.0 build 237. (2-analog lines in use, 4-1408 digital phones, Avaya D100 SIP Det wireless base and 2 Avaya D160 wireless headsets. Voicemail is disabled for all the extensions. The issue I’m having is that when one of the...
  5. James991985

    I have a couple of issues if anybod

    I have a couple of issues if anybody has ran across these issues. Would appropriate any help, Thanks. 1) On the phone display it show status and when I click to see what the issues are it displays:.memory card failure,expansion failure , voicemail failure , voicemail full, voicemail almost...
  6. James991985

    VM password stops working

    I have IP office 500, using basic mode, with 2 etr cards and 1 analog module. Using avaya 18D phones(changed system from a 308 partner system to Ip office 500, but kept same phones) The issue Iam having after going into the ip office manager and set the VM passwords for each extension. I can...
  7. James991985

    Partner messaging reinitialize password

    Working with a avaya 308 processor(R6) and partner messaging card (539c11) with a 6 port card Iam trying to reinitialize a couple of extensions VM passwords back to default and change the AA greeting, but when log into the VM(intercom 777), extension 0. I get into the administrative box, with...
  8. James991985

    Shortel sip pbx with analog paging useing a Snom PA1 adapter

    Working with a Shortel sip system. I need to connect an existing overhead paging unit (Valcom 2100A paging unit to the sip pbx. Originally we had a Avaya pattern pbx. I have hooked up a Snom PA1 sip paging adapter and set up as ext 3624 and connected the loudspeakers to unit and when I push...
  9. James991985

    Avaya IP office Paging

    I replaced a AT&T merlin legend 410 phone system with an Avaya Ip Office 500 V2. I it had a overhead paging using a optimus MPA-40 20 watt paging amp to power the speakers. It was connected to the Paging amp throuh the mic port and converted to cat5 cable to the merlin paging port. I know how...
  10. James991985

    PanasonicKX-T7433 button programing

    System: KX-TD 1232 Phone: KX-T7433 I have two phones that are KX-T7433, one is ext 105 and the other is ext 108, now the ext 105 flexible buttons are programmed to dial the other extensions and numbers, but ext 108 buttons are not programmed( will need to program other phones on the system to...
  11. James991985

    Transfer issues

    Useing and IP Office 500v2, 1 combo card with line card DS(1-6) Phone(7-8) Lines(9-12). with 5 1416 phones in Basic partner mode. The issue iam having is that before a couple of days ago, when a person(ext10) transfers an external call to another extension(ext11), the were able to press...
  12. James991985

    Useing Bell with Avaya IP Office

    Iam using an Avaya IP office 500V2, with a combo card( 6 digital ports(1 - 6), 2 analog ports(7 - 8) , with a line card(9 - 12)Its set up in Basic Edition - Partner, keyed, with 5 digital phones. Right now i have a bell connected the 66block to line 1(before it the system), this works, but the...
  13. James991985

    Programing an extention

    Working on a Mitel SX-50 system used in a hotel. After a storm on of the phones (ext 208 circuit 4, slot 3) never came back up. I traced issue back to the system, found that the circuit on the ONS line 16ctt card is bad. I want move the phone a different circuit on the card(circuit 16, slot 3)...
  14. James991985

    Remote call fowarding

    The system is a Avaya IP office 500V2, using r8.1 manager. Configured as a pbx system. Using a embedded voice in IP office mode. What iam trying to do is when Iam out of the office I can call into my extension(201) and set up to forward all external calls coming into my extension to forward them...
  15. James991985

    Long distance codes

    I have avaya partner R7 system. Iam trying to program the system so that to make a long distance call on any extention and on all of the lines you will need to enter a code before you make a call. Just on long distance calls. Or will this have to be done through the phone provider.
  16. James991985

    The lines in the system ring in but no one is on the phone.

    The issue Iam having is that say line 1 rings into the system and the light indicator comes on and rings a couple of times, but when I pick up there is no one on the line and after 4 or 5 seconds later the light indicator on the phone go off. It does not happen all the time, a couple of days it...
  17. James991985

    Panasonic KX-TD 1232 Night mode issue

    System is a KXTD 1232, I went into programing to see if the night mode message that is played when an outside caller calls will hear, is recorded. The message is there but, when I put the system into night mode and a caller calls they don't hear the night mode message, but hear the message from...

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