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Calls to an executive who has a bridged appearance on an admin's phone. The exec wants the admin to be able to answer the calls but does not want the admin to be able to see who the calls are coming from. Is there a way to conceal the caller id only for those calls?

From the Avaya one-X™ Deskphone Edition for 9600 Series IP Telephones Installation and Maintenance Guide Release 3.1 "Restart the Telephone Use the following procedure to restart the telephone. 1. For all telephones except the 9610, invoke RESTART by pressing the Mute button." This doesn't...

I have two subscribers with similar names Carns and Carney. When one uses the Dial By Name Directory it askes for the first four letters of the last name. So I dial 2 2 7 6 and the call goes to Carney. I have other users, Smith for example, where it askes for more letters and then offers a...

Secure Access Link. In laymens terms? Allows access from outside to get into the switch (S8300). And allow the switch to be monitored. Like, will send out notifications in the event of alarms?

We're having a terrible time getting these phones to work properly offsite (or onsight for that matter). Without getting into all the technical details and things we and the Avaya Business Partner have tried to this point... are these phones know to have problems?

Trying to duplicate Vector 8 (create Vector 9 to look like Vector 8) When I try dup vec 8 I get this DUPLICATE VECTOR Vector Name Assigned to VDN More VDN's (Master) 8 Peavey 8108 9...

What is the command that will show who is using a particular coverage path?

Is there anyway to know if your phone system is being bugged? It's my understanding that there are devices that can detect if there is a transmitter in a room, in a phone or a clock or above a cieling tile... Is there a way to determine if someone is tapping your phone lines? I'm talking about...

Upgraded from Definity to CM. When using ASA, I used to be able to stay logged in all day. Now it times out after about 30 minutes. Can I adjust that time?

We recently upgraded from a Definity G3r a new Call Manager. We retained our analog and digital (8410 and 6416) phones, with just a handful of 9620 ip phones. I've since bought one 1616 phone. Shopping around the internet I see there are a lot of ip phone choices and seems like a lot of...