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I have a mitel SX-200. right now when we put someone on hold its just silent. I would like to use the built in voicemail to recording a simple message that will repeat so the caller knows the phone is still connected. something simple like Please hold is just fine with me. How do I go about...

I was using Putty to work with my Mitel SX-200 when all the sudden it seemed like the window froze. no key commands would do anything. I tried CTRL-Q to try and bring it back but nothing. Tried CTRL-W like on the SX-2000 but nothing. Enter 10 times with no luck. I closed putty and...

I have a room phone that when I pick it up I hear dial tone. When I start dialing, I hear the beeps from the keys, but the dial tone never goes away, and I can't call any extension or outside. any ideas? I tried a couple different room phones.

How can I find out which port is set as SMDR on my SX-200? I'm trying to connect Call accounting back. someone disconnected it a while back I guess.

I have a mitel SX-200. I have this hooked up to my Opera PMS system and when guests check in and out the phone system is updated accordingly. I know there is a way to allow housekeepers dial a number in the room to change a room status from dirty to clean etc. But its not working. I did...

I have a phone that I want to add to an ACD group. I can't because its set as a Key System type. I went into Multi line set group assignment, but when I change Group type from Key System, to Single Line I get the following message. Cannot Change from group to single line or threshold alert...

We have two phones that have no buttons on them. They were set to dial the operator automatically when picked up. Now they just give a dial tone. Where do I go to set them up again to auto dial the operator when picked up?

Are there any companies in Rochester, MN that have Mitel SX-2000 Certified Techs?

We are having trouble with an ACDII group. We transfer people to 3995 which is supposed to put them into a call group, so one of 6 people can answer, and we can track the call etc. But now when we transfer them to 3995 it just rings and rings and rings. Below is a screen shot of the group.

I have a DID which ends in 2776 currently it is assigned to a line we don't use. Can that DID be re-assigned to extension 2501 if 2501 currently does not have a DID assigned to it? and if so, how do I do that?

I have a Mitel SX-2000. I tried to move swap 2 number but it said the directory number is not allowed. I know both extensions use the same phone. I went into the directory list and looked at both extensions. One has a #Typ listed as Int, the other is listed as S/C. Does that make a...