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  1. wizardofRob

    1608i

    I have tow problems: Problem A 1608i phone is picking up the wrong extension. How can I change the default extension. Mute functions don't appear to work. I have ipoffice set up for this phone to be base extension 3810 extension id (8012) but the phone comes up as 38103810 which I found on...
  2. wizardofRob

    1608ip phones crashing ip office

    every time one of our 1608 ip phones boots up and checks for the language file it crashes ip office and all users are disconnected from their customers . has anyone experience this ?
  3. wizardofRob

    VM PRo campaigns not updating from remote machine

    I updated a campaign on a remote machine I use to accese the vmpro server. I save and make live but the changes are not going to the server. the old campaign continues to play. when I log in to vmpro again and download the the server version my changes are not there...any ideas do I have...
  4. wizardofRob

    Automatic Transfer into a campaign after concluding a hunt group call

    I have created a Customer service survey using the campaign functionality of vmpro and a short code in ipoffice manager. When agents in a hunt group finish talking to the customer I would like the call to automatically be transferred into the survey. I would set up an upfront message that...

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