Hello Yall,
A client of ours has a Toshiba DK40i phone system and is asking us to create Auto Attendant files...Does this system support the AA feature? If yes, does it come ready with it, or is additional hardware going to be needed?
Thank you in advance for any tips
Hello Yall,
A client of ours has a Panasonic TA824 phone system and is asking us to create Auto Attendant files...Does this system support the AA feature? If yes, does it come ready with it, or is additional hardware going to be needed?
Thank you
Hello Yall,
A client of ours has the NEC 9100 with a bunch of remote sites. They are feeding MOH to these different sites from the main PBX
The question is:
Can they feed different audio files to different sites?
If so, is additional hardware required...Would anyone be able to provide...
Hello Yall,
We have a phone technician in the field, who is trying to connect an external MoH player to the Northern Telecom NT5B01FD-93. The technician thought the MoH pair was Violt/Slate...Last pair, but we are still getting silence.
Does anyone know which pair is the MoH pair on this...
Hello Yall,
I have a client who has an Avaya G650 phone system. She is using a Lucent KS23395L4 audio adapter between the MoH player and the 110 punch down block. So the RCA cord comes out of the MoH player, goes into the KS-23395L4, the two wires come out of this adapter and punch down on the...
Hello Yall,
One of our clients has an NEC IP1NA-KSU-S1. Does this phone system come with an external MoH port? If so, is it an RCA jack, or it a punch down? If it is a punch down, then what is the correct MoH pair the technician needs to punch down on?
We will be dispatching a technician to...
Hello Yall,
One of our clients is using an NEC 2000IPS PBX. We have a Message on Hold Player attached to this PBX through the MoH port. Here is the issue we are having:
1- When placed on hold, we can hear the "voice" portion of the Message crystal clear
2- However; the "Music" portion of the...
Hello Yall,
I am not a phone technician, but I work with phone technicians on regular basis. We are a message on Hold Company and one of our clients has a Mitel 3700 phone system, I have some questions about this system:
1- Does it come with an external MoH port?
2- If not, can you add one to...
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