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Definity G3 Rev 11 (CM1.3) I have noticed when calls are transferred, you cannot complete the transfer if the destination extension is listed in the uniform dialing plan table. I have redirects setup so that 4 digit extensions are redirected to their new 5 digit extension which is on a newer...

Anyone know if returning off-warranty no-support dead cards is worth the time or money? I've got a TN464 with a burnt spot on it, and another that just doesn't work. Should I chuck them in the trash or is there a reasonable repair channel for these cards?

I've got Trunk group 2, which is multiple PRI to the LEC. CID works great in both directions. I've got trunk group 4, which is a TIE line PRI to my VoIP device (not avaya) which is able to send caller-id to the definity and have it show up correctly when internal calls are made from the VoIP...

Is there anyone out there who has successfully configured a sip-trunk from a Cisco Callmanager to a Vonage softphone account? Anyone?

I have a project that I need to borrow/rent ten 7960G phones for what I think will only be month. Is anyone on this list interested or know of a vendor who might be willing to do this? Sorry if this violates some tek-tips rule about posting...

I have CM4.0(2) and a 2610XM with two FXO & 2 FXS. I am trying to make all calls (besides the 4xxx which are local phones) go out the FXO. I can't seem to find any config which does simply that. I always get the "Your call can not be completed as dialed..." The FXO's are plugged into my legacy...

CM1.3 Definity G3 Ver. 11 I'm looking for a better way to have call-center like functions without the call center software/option. Right now, I have a main extension with 10 lines. I have about 20 phones with unique extensions which has 10 bridge appearances (one for each line). This has...

I just ported over the numbers from some pots line to my PRI group. TWTC says the PBX is rejecting the calls. The new DIDs are in a different area code, is this going to cause problems? I like to route any calls to these new numbers to a particular extension. Any suggestions? Definity G3...

I've had trouble changing a T1 PRI from network to lineside. Short of popping the T1 card (physically) out of the pbx while I remove the signal group, then change the DS1 definition, I cannot get this to change. Is there any way to maintenance a single T1 within a multi-T1 trunk group ?

I've got a tie trunk to my Lucent/Ascend TNT coming from my Definity. The calls coming in seem to fail if the calling tries a 64K call, 56K seems to work fine. Any ideas what might be limiting this? Both the inbound and the tie lines are ISDN PRI's. The Definity is the line side on the tie to...

I've got two Definity 11 slot chassis ties together and am having trouble finding a third. I do have the larger 18 slot chassis available which seems to interface the same... Can you mix the two together or will that break things ? The bigger 18 slot one looks just like this...

Is there any way to route calls back out a PRI without the UDP option enabled? I have a G3 V11 that does not have UDP turned on, so I am trying to figure out a way to route specific extensions out the PRI which ties my Definity to a Cisco VoIP gateway. Inbound calls work fine coming from the...

I'm trying to setup a basic queue, where a caller calls in, hears announcement 4301, then sits in queue until someone can take the call. I don't think I can do this as when I try to add a call vector, the only options available are Attendant Vectoring and Meet-me Conf. Suggestions ? Am I SOL ?

Anyone know of a howto on how to use a TN750C ? I have it plugged in and am trying to add an announcement, but I'm seeing lots of options that aren't exactly self-explanatory.

I'm lighting a new office in a couple weeks and am trying to find the cheapest and/or best solution to tieing the two sites together. I've only got one slot left on my Definity G3 shelf, but have a whole nother chassis not yet plugged in if needed. When I called the usual local Definity...

Anyone know what the magic music-on-hold box is that Lucent drops off in amongst the 300 documents and spare cables during an install ? Is it simply a 8 ohm to 600 ohm transformer ? I tried plugging a speaker-out connection from a PC into my analog port disgnated as the source for Music on hold...

Running CM1.3, is there anyway to log all CID info on inbound calls along with which trunk or what DID they called ? Basically I'd like to see who is calling what.

I have a Definity G3 now running R11/CM1.3 with a TN568 12 port "embedded audix" system. I've been told by several that my audix needs replaced as these units tend to fail and they have been EOL'd so a warranty doesn't help. Suggestions ? Anyone have a suggestions on what voicemail...

I need to pass caller ID down the analog line to a POTS CID phone. Do I need special hardware ? running CM1.3 or R11... I'm using TN793 cards. Thanks Tim

Can someone setup a FAQ or answer here, and I'll get credit for it... Basically I have a inhouse team who gets their own phone bill, but right now all calls outbound from our PBX go out the PRI unless the PRI is down. Pointers or help would be greatly appreciated! Thanks Tim