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I have two G450's Firmware upgraded and booted on both banks as follows: 36.18.0 -> 37.41.0 ->38.21.2 -> 39.20.0 Loading AVP 7.0, once EULA is accepted, G450 faults with Insertion Failure. The other G450 is in production with S8300E with AVP version 7.1.3, (upgraded first to 7.0, then 7.1.2...)...

CM 6.3 with SBC/Verizon SIP Inbound SIP cal1 handling Trunk l VDN 1234 routes outbound via SIP trunk 2 to 1-123-456-7890 the trace looks normal like it sends the call, but in fact it routes to an internal auto attendant instead. The trace in both Session Manager and ASA both look like the...

CM 6.3 and CM 7 46xx & 96xx Is there a way to reset phones remotely that will boot them as if they had been unplugged? We need remote phones to pickup a new VLAN and IP Address from DHCP, I'm not sure if busy/release accomplishes this. (This will be in cases where the network is unable to...

This G450 is on Firmware g450_sw_38_21_1.bin S8300E is on AVP 7.1.3, Utility Services 7.1.3, CM 7.1.3 I have a spare G450 where the S8300E works just fine, however the production G450, the S8300E just alarms and will not ping. We can put an S8300C in this G450 and it will work fine, but not the...

= First time install of 7.x and S8300E = Ultimately Installing AVP and CM 7.1.3 on a S8300E, I have SDM installed. So far successfully installed AVP 7.0 and connected to SDM. I get SDM Virtual Machine Error "Error in getting host details" Do any of you have a cheat sheet with simple...

Hi, I have a site where CMM is delivering voice message to email. Does anyone know which setting needs to be changed to deliver the notification via email only, not the actual voice mail message? Thanks!

CM 6.3 Management requesting a report on the maximum total trunks in use/connected at any one time during the day/month (not an average or erlang) Also, bonus request they want an alert when connected trunk ports reaches 80% We have ASA, CMS, Prognosis, CCA, Solarwinds, eCAS and other tools at...

Hi, CM 6.3 G450/S8300, Windows 12 TFTP/HTTP Server 4602, 4610, 4621 Phones (Mixed type and could be mixed firmware release including VPN Remote on FW 2.3) For option 176 Would you ever use TFTPSRVR and HTTPSRVR in the same scope? For HTTP backup on the 46xx phones, does HTTPSRVR required to...

I have a G450 with firmware 37_17_0 and ports set to 1G/Full No Auto on both sides. When myself or other users from other sites remote in with putty we have to type the root login password very slowly or it fails the password. Any idea why this is so? Thanks, PhonesAllDay

Hi I'm working on integrating two CM 6.3 systems. I need to merge the Abbreviated Dialing System list for two PBX's. Is there a way for me to tell which abbreviated-dialing system numbers are not in use that could be deleted to make space? The reason we are using so many abbreviated dialing...

CM 4.0/G650 migrating to CM 6.3/G450 I'm moving an amphenol cable from Analog Board TN793B to Analog Media Module MM716 and the MM716 just alarms constantly. Any ideas why? I will try removing the analog ports assigned and re-test and reset the G450 gateway. o 10 BASE T CAT E106583 (06-34271)...

Hi, Looking at this project CM 6.3 - I see G450 can be LSP for 450 phones with S8300. To register more than 450 phones is a second G450 with S8300 required in the same location to host over 450 phones in LSP mode? If so how is that configured, is it just a second media-gateway in the same...

Hi, ACM 6.3 with AES and WFO Contact Recorder R12 They would like to add a second ACM 6.3 and record calls. Aside from adding the node-name, is special licensing required for a second switch? What steps would be needed to integrate the second switch? Thank you, PhonesAllDay

Just wondering if anyone is using ACCCM Avaya Contact Center Control Manager in their helpdesk to manage move, adds, change and delete? Looking for feedback if this tool is adequate to replace ASA. Thank you, PhonesAllDay

CM 6.3 I was entering ranges into the IP Network Region Map It seemed no rhyme or reason why sometimes when entering in ranges - Sometimes it would accept the range of several hundred IP's - Sometimes it ignored my entry and only kept the first 0-255 - When this happened I had to type in...

This is CM4 with no MSP's (no chance to enable them, long story) They currently have a CMS 14 with broken DAT tape drive and unknown when the last successful backup was This site will migrate to a 6.3 with CMS 16 in a couple months We would like to migrate the CMS before the PBX In change...

Hi we have an issue with some B189 conference phones. they are on the latest firmware release. When testing we have had a multitude of call quality issues, and we can plug a 9611 in the same port, same extension and have no issues. One of the most alarming issues was discovered by mistake when...

Do you know if it's possible to use embedded CMM with Virtual Servers or what is needed to accomplish CMM as a voice mail solution?

Hi, CM 5.2 Inbound DID 1000, (unregistered station), with a coverage path set to 1 ring and Coverage Points to station 1122 with 4 rings then then attendant 3 rings then v3000. At the end of the day from station 1122 they want to push "Send Calls: 1000" and have it go immediately to the...

I'm setting up a ring down circuit, all others in the PBX are setup as 8 port CO trunks. This 24 port one was delivered on a biscuit and they said it was a T1, I connected it to a CSU and TN2313 DS1 board. I setup the DS1 as AMI-Basic and D4 Robbed-bit. On the Trunk I set it up as a CO with...