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Dear all, i am facing an issue with IPO ,saved contacts in directory not displaying for incoming calls.It was working fine and after ISP changed their ONT devices ,this issue started. I can see the caller iD feature is working fine and it displaying the number.But the same number is saved in...

Dear all, I have an issue with IP office 500V2 version 9.1.I am not able to transfer incoming calls to an external number.While i press transfer and enter the digit ,system not allowing me to put more than 4 digit. example if am transferring calls to external number 055212xxx system not...

Dear all, It is a new instillation includes IPOffice 500V2 (software version: 9.0.2.0.860) with 16 nos of 1608 phones.While the user talks in speaker phone there are noise and disturbance.Through the receiver there is no noise. No issues with the internal calls also.Outside calls are getting...

Dear all, i have head office where avaya ip office server running 8.1.99 . Currently i have added one more expansion unit(500v2)through Sonicwall VPN.There is no issues when i added and i can manage the new expansion unit from server console.But licenses are not synchronizing with expansion...

Dear All, In one of my site 1616i avaya phone is resetting .There is site to site sonicwall VPN tunnel to Head office and IPO 500V2 unit is in head office.I created an extension and removed "allow direct Media Path" but still phone restarting..I tried Softphone and it is connecting to...

Dear all, can anybody explain me how to restrict a phone user to add contact in external contact list.I want to restrict user to add contact only o their personal directory. Thanks in advance..

Dear All, One of my customer running with Sonic wall NSA firewall wants to put a single phone in one of their branch.I believe 9621G can be used as a VPN phone.Can anybody help me with the steps to establish a VPN phone to sonicwall.IP office version is 8.1 server edition.

DEAR ALL, i have a problem with ip office 500v2 running 8.1.69 and vm pro server running 8.1.9203.ip office(192.168.42.1) not connecting to vm pro server(192.168.42.2).From vm pro sever i can ping to ip office and vm service starts without any issue.no firewalls and antivirus on vm pro. When i...