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Hey hey experts! Does anybody know to sort this erro? Says "Insufficient access rights to perform the operation 00002098: SecErr: DSID-03150E49, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0" How do you solve this...

Hey hey experts! Does anybody know to sort this erro? Says "Insufficient access rights to perform the operation 00002098: SecErr: DSID-03150E49, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0" How do solve this? See attached...

Hi experts! Well, not sure if I'm in the right room. But I'll ask anyway. Is this the right room to ask anything about Calero VeraSmart call accounting software? If not, please direct me to the right one. And lastly, where do I get some basic newbie docs about it? Seems our company doesn't...

HI all. I'm configuring IPO 9.1 SP4 SIP trunk with Novanet with credentials. I have no problems with incoming but outgoing. Whenever dial out, it always says: 407 Proxy Authentication Required. I filled out the SIP Credentials based on Novanet gave to me. please see traces below: 1297871mS...

Hi all, I have this customer with IPO R9.1 SP3 3x DS30 and 2X DS16. It also has 1x combo card and 3x Digital extension cards. All ports have extensions configured. As I load its license, I plugged in a 1403 to one of the digital ports. I noticed, when I dial an extension directly( no lifting of...

Hi all, I read on the deployment guide of IPO SE that it is impossible to create an SCN between IPO SE and a seperate IPO. But how about via h.323 trunking not IP Office line? Would this possible? The set up would be like this: (SE+expansion --- H.323 Trunk --- another IPO V2).

I have a question regarding ASBCE and here’s the scenario: Site A has an IPO. Site B has a Toshiba PABX with a public IP (say Pub-IP B)provided by their VOIP provider. I'm assuming that the provider has an SBC. Site A has an ASBCE. They must call each other thru Internet (Public) as they have...

Hi all! I have a customer with IP Office and OXP under R9.1 SP1. Some users having problems with their IM presence status. Even they set their telephone presence status to "Available", still their IM status stays at "DND". I read the manual and I don't see any setting to change this status. Hope...

Hi all.. My customer has an IPO R9.1 SP1 with essential edition license. The only means of their incoming/outgoing calls is with the help of GSM gateway. The analogue type one. They want to have an auto attendant so I created one with auto attendant name "out". But the thing is, it's not plying...

Hi all, the customer has an IPO R9.0.5 with PCS 16. I'm thinking to upgrade it to 9.1. Do I need an upgrade license for it? I'm kinda confused based on the KB: "PCS 14 or lower units must first install Release 8.1(65) (or higher 8.1) or any Release 9.0 and then upgrade to Release 9.1. Care...

Hi all, I have an IPO V2 9.0.5.. I also have ATM16.. I set all incoming group ID of ATM16 to 1. And in the ICR, line group ID 1 has a destination to operator (ext 200). The operator has 1416 phone with button 8 configured to Forward unconditional to huntgroup of 519. The problem is, when the fwd...

Hi all! Just wondering if any of you have a document training for 10S00005I-WA IP Office Technical Basic Implementation just like a document like for example 5U00041I Avaya Aura®Communication Manager Administration. It's a pdf file. It will be very appreciated if you could provide one.

Hi all.. I have an IP 500 R6 control unit.. I also have OXP and VM pro running in win2008 r2 server. I'm a noobie to OXP. I can log in as a user in OXP in IE11 but not to chrome and firefox. When I log in using those browsers, it seems to always be “loading” – the little wheel that spins in the...

Hi all, is avaya one-x portal for ipo capable with Windows 7 OS..? I'm about to build a lab for it that I don't have any Windows 2003 or 2007 OS for the said requirement. Seeking your expertise.

Hi all.. It is documented that Single Server Support for Multiple IP Office Applications is possible. I've asked an Avaya Engineer for the implementation document of it not the IP Office technical tip but he can't find any. Really? I'll be having an upcoming implementation wherein the customer...

Hi all, Is upgrading IPO server edition from 9.0.0 to 9.0.4 procedure just same as Upgrading IP Office Server Edition version 8.1 to IP Office Server Edition version 9.0..?? I'm sorry, I have no idea upgrading a server edition with the same base release but different service packs. [peace]

Hi all. Is there anyone tried to integrate IP Office to a two-way radio device. My customer would like top integrate theirs and using Motorola brand.

Hi all Is there any way to view the serial number of an extension card (analog extension card/ digital extension card) not removing it on the control unit..??

Hi all. I have an IPO SE 9.0 implemented. I'm just wondering when I check the Directory button of 1600 series phones, not all contacts are there. But when you dial an extension not on the directory, a name will come out with its extension. The same thing happens also on one-x mobile contact...

Hi all..I'm a noobie on CM..I'm sorry.. I have trunk group named "PLDT".. When I dial out calling local calls or NDD/IDD calls, I see on my display "PLDT ARS".. I don't see the numbers I dialed. How can I set the CM I can see the numbers I am calling.. I don't see any settings on cha trunk group...